Customer Service Representatives Salary in Missouri

At $44,190 a year, the median for customer service representatives in Missouri is close to the national median of $44,770 (−1%); Missouri ranks 26th of 51 states by median. That is 8% less than the median across all occupations in Missouri ($47,800). Among neighbouring states, Illinois and Iowa pay more (up to $46,130 in Illinois) and Nebraska, Tennessee, Kansas, Kentucky, Oklahoma and Arkansas pay less (down to $37,840 in Arkansas). Missouri employs 50,530 customer service representatives, 17.2 per 1,000 jobs, the 18th largest count of any state. A location quotient of 1.03 is close to the national share.

Missouri vs the United States, May 2025

Customer Service Representatives: wage percentiles, mean, employment, jobs per 1,000 and location quotient in Missouri and nationally, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
MissouriHourly$15.37$17.54$21.24$24.54$30.72$22.3450,53017.211.03
Annual$31,980$36,480$44,190$51,040$63,890$46,470
United StatesHourly$15.27$17.72$21.53$24.89$30.57$22.402,595,750––
Annual$31,750$36,870$44,770$51,780$63,590$46,590
$0$20k$40k$60k$80k10th10th: $31,980$31,98025th25th: $36,480$36,480MedianMedian: $44,190$44,19075th75th: $51,040$51,04090th90th: $63,890$63,890US median
Missouri annual wage at the 10th, 25th, 50th (median), 75th and 90th percentiles; the line marks the US median. The same numbers are in the table above.
Rank by median
26th of 51 states
Rank by employment
18th of 51 states
Location quotient
1.03
Jobs per 1,000
17.21

Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Missouri's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.

Metropolitan areas in Missouri

8 metropolitan areas and 4 nonmetropolitan areas touching Missouri publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.

AreaMedian hourlyMedian annual10th pct (annual)90th pct (annual)EmploymentJobs per 1,000Location quotient
St. Louis, MO-IL$22.02$45,800$34,160$65,62023,76017.711.06
Kansas City, MO-KS$21.32$44,350$31,420$62,51022,24020.291.22
St. Joseph, MO-KS$20.60$42,840$31,330$70,24078014.310.86
Joplin, MO-KS$20.12$41,850$29,690$62,0701,08012.350.74
Columbia, MO$19.81$41,210$31,620$62,4301,87017.351.04
Jefferson City, MO$18.75$38,990$33,090$57,8601,36016.991.02
Springfield, MO$18.74$38,970$31,130$60,4004,12018.451.11
Cape Girardeau, MO-IL$18.36$38,190$29,540$61,66058013.010.78
Southeast Missouri nonmetropolitan area$17.86$37,150$30,530$60,0201,5009.100.55
Central Missouri nonmetropolitan area$17.86$37,140$30,530$54,0001,62010.440.63
Southwest Missouri nonmetropolitan area$17.51$36,430$28,600$52,20084010.570.63
North Missouri nonmetropolitan area$17.34$36,060$30,430$52,5001,24011.690.70

Neighbouring states

StateMedian hourlyMedian annualEmploymentLocation quotient
Missouri$21.24$44,19050,5301.03
Arkansas$18.19$37,84020,6800.95
Iowa$22.16$46,09030,1001.16
Illinois$22.18$46,130100,9700.99
Kansas$19.39$40,32029,2001.22
Kentucky$18.61$38,70038,6301.16
Nebraska$21.13$43,94015,3400.90
Oklahoma$18.58$38,65034,4601.21
Tennessee$20.59$42,83059,7301.09

See the national page for Customer Service Representatives (every state ranked) and the Missouri wage profile (every occupation in the state).

Source and notes

Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Missouri estimates.

  • Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
  • Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.