Customer Service Representatives Salary in Arkansas
In Arkansas, customer service representatives earn a median $37,840 a year, well below the national median of $44,770 (−15%); the state ranks 49th of 51 states by median. That is 13% less than the median across all occupations in Arkansas ($43,630). Among neighbouring states, Missouri, Tennessee, Texas and Oklahoma pay more (up to $44,190 in Missouri) and Louisiana and Mississippi pay less (down to $36,380 in Mississippi). Arkansas employs 20,680 customer service representatives, 15.9 per 1,000 jobs, the 34th largest count of any state. A location quotient of 0.95 is close to the national share.
Arkansas vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Arkansas | Hourly | $14.50 | $16.26 | $18.19 | $22.42 | $27.22 | $19.90 | 20,680 | 15.86 | 0.95 |
| Annual | $30,150 | $33,830 | $37,840 | $46,630 | $56,630 | $41,390 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 49th of 51 states
- Rank by employment
- 34th of 51 states
- Location quotient
- 0.95
- Jobs per 1,000
- 15.86
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Arkansas's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Arkansas
7 metropolitan areas and 4 nonmetropolitan areas touching Arkansas publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Memphis, TN-MS-AR | $21.20 | $44,090 | $31,570 | $60,470 | 9,360 | 15.30 | 0.92 |
| Fayetteville-Springdale-Rogers, AR | $18.99 | $39,510 | $31,960 | $59,610 | 4,170 | 15.17 | 0.91 |
| Little Rock-North Little Rock-Conway, AR | $18.34 | $38,160 | $29,720 | $56,590 | 6,650 | 18.56 | 1.11 |
| Fort Smith, AR-OK | $18.03 | $37,500 | $30,150 | $50,720 | 1,860 | 19.44 | 1.16 |
| Jonesboro, AR | $17.68 | $36,770 | $28,550 | $55,290 | 730 | 12.12 | 0.73 |
| Texarkana, TX-AR | $17.35 | $36,090 | $26,730 | $52,840 | 740 | 12.88 | 0.77 |
| Hot Springs, AR | $16.42 | $34,150 | $29,590 | $47,630 | 470 | 12.20 | 0.73 |
| East Arkansas nonmetropolitan area | $18.00 | $37,440 | $30,090 | $51,440 | 750 | 11.06 | 0.66 |
| North Arkansas nonmetropolitan area | $17.80 | $37,030 | $30,090 | $51,960 | 1,670 | 13.98 | 0.84 |
| South Arkansas nonmetropolitan area | $17.71 | $36,830 | $27,530 | $56,090 | 1,000 | 8.55 | 0.51 |
| West Arkansas nonmetropolitan area | $17.51 | $36,410 | $28,560 | $49,920 | 900 | 10.52 | 0.63 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Arkansas wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Arkansas estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.