Customer Service Representatives Salary in Mississippi
In Mississippi, customer service representatives earn a median $36,380 a year, well below the national median of $44,770 (−19%); the state ranks 51st of 51 states by median. That is 9% less than the median across all occupations in Mississippi ($40,120). Every neighbouring state pays more: Tennessee, Alabama, Arkansas and Louisiana range from $37,330 in Louisiana to $42,830 in Tennessee. Mississippi employs 20,860 customer service representatives, 17.9 per 1,000 jobs, the 33rd largest count of any state. A location quotient of 1.07 is close to the national share.
Mississippi vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Mississippi | Hourly | $13.93 | $15.16 | $17.49 | $21.40 | $23.82 | $18.66 | 20,860 | 17.94 | 1.07 |
| Annual | $28,970 | $31,520 | $36,380 | $44,510 | $49,540 | $38,820 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 51st of 51 states
- Rank by employment
- 33rd of 51 states
- Location quotient
- 1.07
- Jobs per 1,000
- 17.94
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Mississippi's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Mississippi
4 metropolitan areas and 4 nonmetropolitan areas touching Mississippi publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Memphis, TN-MS-AR | $21.20 | $44,090 | $31,570 | $60,470 | 9,360 | 15.30 | 0.92 |
| Jackson, MS | $18.20 | $37,850 | $30,450 | $56,170 | 4,270 | 15.78 | 0.95 |
| Gulfport-Biloxi, MS | $18.05 | $37,540 | $27,860 | $49,450 | 2,270 | 14.36 | 0.86 |
| Hattiesburg, MS | $17.65 | $36,700 | $29,880 | $47,040 | 1,280 | 20.64 | 1.24 |
| Upper East Mississippi nonmetropolitan area | $17.52 | $36,440 | $28,370 | $51,950 | 2,560 | 11.96 | 0.72 |
| Lower East Mississippi nonmetropolitan area | $17.31 | $36,010 | $27,600 | $51,270 | 1,580 | 12.81 | 0.77 |
| West Delta Mississippi nonmetropolitan area | $17.03 | $35,430 | $26,910 | $49,370 | 910 | 9.81 | 0.59 |
| Lower West Mississippi nonmetropolitan area | $16.70 | $34,740 | $26,560 | $49,000 | 1,110 | 13.84 | 0.83 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Mississippi wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Mississippi estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.