Customer Service Representatives Salary in Kansas
Customer Service Representatives in Kansas have a median of $40,320 a year, below the national $44,770 (−10%); the state ranks 40th of 51 states by median. That is 16% less than the median across all occupations in Kansas ($48,010). Among neighbouring states, Colorado, Missouri and Nebraska pay more (up to $47,540 in Colorado) and Oklahoma pays less (down to $38,650 in Oklahoma). Kansas employs 29,200 customer service representatives, 20.3 per 1,000 jobs, the 30th largest count of any state. A location quotient of 1.22 means the occupation is more concentrated in Kansas than nationally.
Kansas vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Kansas | Hourly | $14.29 | $16.76 | $19.39 | $23.28 | $28.79 | $20.72 | 29,200 | 20.31 | 1.22 |
| Annual | $29,730 | $34,860 | $40,320 | $48,410 | $59,870 | $43,100 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 40th of 51 states
- Rank by employment
- 30th of 51 states
- Location quotient
- 1.22
- Jobs per 1,000
- 20.31
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Kansas's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Kansas
7 metropolitan areas and 1 nonmetropolitan area touching Kansas publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Kansas City, MO-KS | $21.32 | $44,350 | $31,420 | $62,510 | 22,240 | 20.29 | 1.22 |
| Topeka, KS | $20.76 | $43,180 | $29,460 | $63,920 | 2,340 | 20.22 | 1.21 |
| St. Joseph, MO-KS | $20.60 | $42,840 | $31,330 | $70,240 | 780 | 14.31 | 0.86 |
| Joplin, MO-KS | $20.12 | $41,850 | $29,690 | $62,070 | 1,080 | 12.35 | 0.74 |
| Wichita, KS | $18.91 | $39,330 | $29,280 | $56,190 | 5,950 | 19.29 | 1.16 |
| Manhattan, KS | $18.57 | $38,620 | $28,060 | $53,560 | 870 | 16.25 | 0.97 |
| Lawrence, KS | $18.17 | $37,800 | $29,660 | $58,090 | 1,090 | 21.00 | 1.26 |
| Kansas nonmetropolitan area | $17.70 | $36,820 | $28,040 | $57,070 | 4,890 | 13.08 | 0.78 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Kansas wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Kansas estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.