Customer Service Representatives Salary in Wisconsin
The median for customer service representatives in Wisconsin is $46,970 a year, somewhat above the national $44,770 (+5%); the state ranks 16th of 51 states by median. That is 7% less than the median across all occupations in Wisconsin ($50,270). Among neighbouring states, Minnesota pays more (up to $48,800 in Minnesota) and Illinois, Iowa and Michigan pay less (down to $43,950 in Michigan). Wisconsin employs 50,840 customer service representatives, 17.3 per 1,000 jobs, the 17th largest count of any state. A location quotient of 1.04 is close to the national share.
Wisconsin vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Wisconsin | Hourly | $16.47 | $18.64 | $22.58 | $27.21 | $30.60 | $23.45 | 50,840 | 17.29 | 1.04 |
| Annual | $34,260 | $38,780 | $46,970 | $56,600 | $63,650 | $48,770 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 16th of 51 states
- Rank by employment
- 17th of 51 states
- Location quotient
- 1.04
- Jobs per 1,000
- 17.29
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Wisconsin's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Wisconsin
15 metropolitan areas and 4 nonmetropolitan areas touching Wisconsin publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $23.79 | $49,480 | $36,180 | $73,920 | 38,630 | 19.79 | 1.19 |
| Kenosha, WI | $23.25 | $48,360 | $33,360 | $61,930 | 1,000 | 13.24 | 0.79 |
| Milwaukee-Waukesha, WI | $23.00 | $47,840 | $33,910 | $66,390 | 14,080 | 17.15 | 1.03 |
| Sheboygan, WI | $22.94 | $47,720 | $32,850 | $63,750 | 900 | 14.85 | 0.89 |
| Fond du Lac, WI | $22.84 | $47,500 | $33,930 | $62,120 | 530 | 12.15 | 0.73 |
| Madison, WI | $22.84 | $47,500 | $35,190 | $70,350 | 7,120 | 17.45 | 1.05 |
| Green Bay, WI | $22.54 | $46,880 | $33,400 | $61,810 | 3,670 | 21.00 | 1.26 |
| Racine-Mount Pleasant, WI | $22.50 | $46,790 | $32,470 | $64,540 | 1,130 | 14.77 | 0.88 |
| Wausau, WI | $22.24 | $46,260 | $34,840 | $61,260 | 1,000 | 14.44 | 0.86 |
| Janesville-Beloit, WI | $22.22 | $46,210 | $33,340 | $61,730 | 1,110 | 15.88 | 0.95 |
| Eau Claire, WI | $22.08 | $45,930 | $32,200 | $62,790 | 1,340 | 15.54 | 0.93 |
| La Crosse-Onalaska, WI-MN | $22.03 | $45,820 | $31,600 | $63,200 | 1,200 | 14.21 | 0.85 |
| Appleton, WI | $22.00 | $45,760 | $35,120 | $62,130 | 2,540 | 20.42 | 1.22 |
| Duluth, MN-WI | $21.61 | $44,940 | $30,280 | $62,910 | 1,500 | 11.99 | 0.72 |
| Oshkosh-Neenah, WI | $20.79 | $43,240 | $35,150 | $62,100 | 1,990 | 21.20 | 1.27 |
| Western Wisconsin nonmetropolitan area | $22.20 | $46,170 | $33,710 | $61,200 | 1,460 | 11.48 | 0.69 |
| Northeastern Wisconsin nonmetropolitan area | $22.04 | $45,850 | $33,280 | $61,980 | 3,000 | 15.29 | 0.92 |
| South Central Wisconsin nonmetropolitan area | $21.55 | $44,830 | $30,810 | $61,690 | 2,300 | 10.92 | 0.65 |
| Northwestern Wisconsin nonmetropolitan area | $21.05 | $43,780 | $28,130 | $62,420 | 530 | 10.93 | 0.65 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Wisconsin wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Wisconsin estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.