Customer Service Representatives Salary in Minnesota
The median for customer service representatives in Minnesota is $48,800 a year, somewhat above the national $44,770 (+9%); the state ranks 4th of 51 states by median. That is 14% less than the median across all occupations in Minnesota ($56,920). Minnesota pays more than every neighbouring state: Wisconsin, Iowa, North Dakota and South Dakota range from $40,650 in South Dakota to $46,970 in Wisconsin. Minnesota employs 53,340 customer service representatives, 18.1 per 1,000 jobs, the 15th largest count of any state. A location quotient of 1.08 is close to the national share.
Minnesota vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Minnesota | Hourly | $17.18 | $19.87 | $23.46 | $28.76 | $35.02 | $24.88 | 53,340 | 18.08 | 1.08 |
| Annual | $35,730 | $41,330 | $48,800 | $59,810 | $72,830 | $51,750 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 4th of 51 states
- Rank by employment
- 15th of 51 states
- Location quotient
- 1.08
- Jobs per 1,000
- 18.08
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Minnesota's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Minnesota
9 metropolitan areas and 4 nonmetropolitan areas touching Minnesota publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $23.79 | $49,480 | $36,180 | $73,920 | 38,630 | 19.79 | 1.19 |
| St. Cloud, MN | $23.14 | $48,120 | $33,010 | $64,140 | 1,850 | 17.83 | 1.07 |
| Mankato, MN | $22.75 | $47,320 | $30,590 | $67,080 | 1,030 | 18.30 | 1.10 |
| Rochester, MN | $22.62 | $47,050 | $32,580 | $64,940 | 1,250 | 10.14 | 0.61 |
| La Crosse-Onalaska, WI-MN | $22.03 | $45,820 | $31,600 | $63,200 | 1,200 | 14.21 | 0.85 |
| Duluth, MN-WI | $21.61 | $44,940 | $30,280 | $62,910 | 1,500 | 11.99 | 0.72 |
| Sioux Falls, SD-MN | $21.08 | $43,850 | $32,960 | $58,900 | 3,270 | 18.34 | 1.10 |
| Grand Forks, ND-MN | $20.46 | $42,560 | $31,800 | $69,140 | 580 | 11.23 | 0.67 |
| Fargo, ND-MN | $19.66 | $40,900 | $30,440 | $61,530 | 2,790 | 18.76 | 1.12 |
| Northwest Minnesota nonmetropolitan area | $22.94 | $47,720 | $33,330 | $63,260 | 2,800 | 14.51 | 0.87 |
| Southeast Minnesota nonmetropolitan area | $21.92 | $45,590 | $33,520 | $62,230 | 1,890 | 12.23 | 0.73 |
| Southwest Minnesota nonmetropolitan area | $21.42 | $44,550 | $28,690 | $61,520 | 1,230 | 10.46 | 0.63 |
| Northeast Minnesota nonmetropolitan area | $21.36 | $44,430 | $31,190 | $62,060 | 540 | 12.27 | 0.73 |
Neighbouring states
| State | Median hourly | Median annual | Employment | Location quotient |
|---|---|---|---|---|
| Minnesota | $23.46 | $48,800 | 53,340 | 1.08 |
| Iowa | $22.16 | $46,090 | 30,100 | 1.16 |
| North Dakota | $21.48 | $44,670 | 5,750 | 0.80 |
| South Dakota | $19.54 | $40,650 | 6,120 | 0.80 |
| Wisconsin | $22.58 | $46,970 | 50,840 | 1.04 |
See the national page for Customer Service Representatives (every state ranked) and the Minnesota wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Minnesota estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.