Customer Service Representatives Salary in Georgia
Customer Service Representatives in Georgia have a median of $39,630 a year, below the national $44,770 (−11%); the state ranks 42nd of 51 states by median. That is 18% less than the median across all occupations in Georgia ($48,170). Among neighbouring states, Tennessee, Florida and North Carolina pay more (up to $42,830 in Tennessee) and South Carolina and Alabama pay less (down to $38,400 in Alabama). Georgia employs 97,850 customer service representatives, 20.0 per 1,000 jobs, the 6th largest count of any state. A location quotient of 1.20 means the occupation is more concentrated in Georgia than nationally.
Georgia vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Georgia | Hourly | $14.11 | $16.57 | $19.06 | $23.14 | $28.98 | $20.65 | 97,850 | 20.01 | 1.20 |
| Annual | $29,340 | $34,460 | $39,630 | $48,120 | $60,270 | $42,940 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 42nd of 51 states
- Rank by employment
- 6th of 51 states
- Location quotient
- 1.20
- Jobs per 1,000
- 20.01
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Georgia's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Georgia
15 metropolitan areas and 4 nonmetropolitan areas touching Georgia publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Chattanooga, TN-GA | $21.65 | $45,030 | $31,180 | $59,060 | 5,120 | 19.05 | 1.14 |
| Atlanta-Sandy Springs-Roswell, GA | $20.54 | $42,710 | $30,220 | $62,030 | 59,990 | 20.76 | 1.24 |
| Dalton, GA | $19.10 | $39,730 | $30,300 | $54,260 | 1,080 | 16.61 | 1.00 |
| Augusta-Richmond County, GA-SC | $19.02 | $39,570 | $29,230 | $56,390 | 3,620 | 15.63 | 0.94 |
| Gainesville, GA | $18.90 | $39,310 | $29,110 | $60,650 | 1,320 | 12.70 | 0.76 |
| Macon-Bibb County, GA | $18.44 | $38,340 | $28,760 | $55,470 | 1,430 | 15.09 | 0.90 |
| Hinesville, GA | $18.03 | $37,490 | $28,210 | $53,260 | 250 | 12.37 | 0.74 |
| Columbus, GA-AL | $17.95 | $37,330 | $28,450 | $48,590 | 2,150 | 18.43 | 1.10 |
| Savannah, GA | $17.71 | $36,830 | $29,990 | $55,940 | 3,290 | 16.58 | 0.99 |
| Warner Robins, GA | $17.71 | $36,830 | $26,200 | $53,540 | 770 | 10.06 | 0.60 |
| Rome, GA | $17.65 | $36,700 | $30,520 | $53,740 | 850 | 19.02 | 1.14 |
| Athens-Clarke County, GA | $17.46 | $36,320 | $25,680 | $54,820 | 1,180 | 12.27 | 0.74 |
| Brunswick-St. Simons, GA | $17.40 | $36,200 | $27,710 | $50,660 | 620 | 13.14 | 0.79 |
| Valdosta, GA | $16.95 | $35,260 | $24,750 | $50,790 | 780 | 14.54 | 0.87 |
| Albany, GA | $15.96 | $33,190 | $28,800 | $46,640 | 1,480 | 25.39 | 1.52 |
| North Georgia nonmetropolitan area | $18.31 | $38,080 | $28,440 | $55,400 | 2,740 | 14.59 | 0.87 |
| Middle Georgia nonmetropolitan area | $18.06 | $37,570 | $28,050 | $55,970 | 1,880 | 13.53 | 0.81 |
| South Georgia nonmetropolitan area | $17.36 | $36,110 | $27,930 | $52,850 | 2,610 | 13.57 | 0.81 |
| East Georgia nonmetropolitan area | $17.29 | $35,950 | $27,720 | $53,750 | 930 | 10.48 | 0.63 |
Neighbouring states
| State | Median hourly | Median annual | Employment | Location quotient |
|---|---|---|---|---|
| Georgia | $19.06 | $39,630 | 97,850 | 1.20 |
| Alabama | $18.46 | $38,400 | 33,290 | 0.94 |
| Florida | $19.44 | $40,440 | 228,000 | 1.38 |
| North Carolina | $19.35 | $40,240 | 89,510 | 1.09 |
| South Carolina | $18.69 | $38,860 | 51,000 | 1.33 |
| Tennessee | $20.59 | $42,830 | 59,730 | 1.09 |
See the national page for Customer Service Representatives (every state ranked) and the Georgia wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Georgia estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.