First-Line Supervisors of Retail Sales Workers

First-Line Supervisors of Retail Sales Workers (SOC 41-1011) earn a median $48,520 a year ($23.33 an hour) in the United States, with 1,121,800 employed as of May 2025; the highest-paying state is Washington.

What first-line supervisors of retail sales workers do

First-line supervisors of retail sales workers lead the sales staff of a store or one of its departments. They direct employees who sell, count inventory, reconcile cash receipts, or provide services to customers, assign people to specific duties, and coach staff on handling hard or complicated sales. They keep watch on sales activity so customers get satisfying service and quality goods, and they check that merchandise is priced and displayed correctly and works as advertised. They also welcome and help customers, answer inquiries and complaints, record purchases, sales, and requisitions, and take over subordinates' jobs, such as tidying shelves and displays or selling, when necessary. In some settings the job also takes on purchasing, budgeting, accounting, and personnel work. Titles under the code range from art gallery director to auto parts manager and bakery manager.

Typical entry: O*NET respondents most often report a high school diploma or equivalent as the usual education level (about 52 percent).

Also called: Art Gallery Director, Auto Leasing Manager, Auto Parts Manager, Auto Rental Supervisor, Automobile Leasing Supervisor.

National wage percentiles, May 2025

First-Line Supervisors of Retail Sales Workers: US hourly and annual wage percentiles, mean and employment, May 2025
AreaBasisPercentile wageMeanEmployment
10th25thMedian75th90th
United StatesHourly$15.92$18.55$23.33$29.87$37.06$25.661,121,800
Annual$33,120$38,590$48,520$62,130$77,080$53,380
$0$20k$40k$60k$80k10th10th: $33,120$33,12025th25th: $38,590$38,590MedianMedian: $48,520$48,52075th75th: $62,130$62,13090th90th: $77,080$77,080
Annual wage at the 10th, 25th, 50th (median), 75th and 90th percentiles. The same numbers are in the table above.

Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.

Where first-line supervisors of retail sales workers earn and work most

Five highest-paying states

First-Line Supervisors of Retail Sales Workers: the five states with the highest median wage, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
WashingtonHourly$21.58$23.61$29.21$36.46$41.76$31.0427,6407.781.08
Annual$44,890$49,110$60,750$75,830$86,860$64,570
Rhode IslandHourly$17.76$22.24$28.16$35.76$40.39$29.773,8807.731.07
Annual$36,950$46,250$58,570$74,380$84,020$61,920
District of ColumbiaHourly$21.66$22.82$28.11$36.50$39.15$29.801,4702.090.29
Annual$45,060$47,470$58,470$75,920$81,430$61,990
New YorkHourly$18.67$22.02$28.03$34.59$42.62$29.7550,8305.250.73
Annual$38,840$45,800$58,300$71,950$88,640$61,870
ColoradoHourly$18.96$22.61$27.98$34.08$41.50$29.6126,3909.181.27
Annual$39,440$47,020$58,200$70,890$86,320$61,600

Five states with the most jobs

First-Line Supervisors of Retail Sales Workers: the five states with the highest employment, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
CaliforniaHourly$18.69$21.60$26.38$30.37$37.30$27.47109,1805.990.83
Annual$38,860$44,920$54,870$63,160$77,590$57,140
TexasHourly$13.84$16.71$22.25$29.27$35.98$23.76103,4107.351.02
Annual$28,780$34,750$46,280$60,870$74,840$49,420
FloridaHourly$16.69$18.17$23.28$29.83$36.64$25.3580,4708.101.12
Annual$34,710$37,800$48,410$62,050$76,200$52,730
New YorkHourly$18.67$22.02$28.03$34.59$42.62$29.7550,8305.250.73
Annual$38,840$45,800$58,300$71,950$88,640$61,870
PennsylvaniaHourly$14.82$18.03$22.45$28.88$35.52$24.1840,9706.760.94
Annual$30,830$37,500$46,690$60,070$73,880$50,300

Five highest-paying metropolitan areas

First-Line Supervisors of Retail Sales Workers: the five metropolitan areas with the highest median wage, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
Seattle-Tacoma-Bellevue, WAHourly$22.67$25.46$29.89$37.59$45.20$32.6915,2507.311.01
Annual$47,150$52,960$62,170$78,190$94,010$67,990
San Jose-Sunnyvale-Santa Clara, CAHourly$22.48$24.40$29.67$34.67$40.46$31.284,8104.230.59
Annual$46,760$50,750$61,710$72,100$84,150$65,050
Boulder, COHourly$20.72$23.18$29.10$35.70$44.98$30.731,5908.271.15
Annual$43,100$48,210$60,530$74,250$93,560$63,920
Longview-Kelso, WAHourly$21.24$23.07$28.84$35.42$38.97$29.493809.221.28
Annual$44,170$47,990$59,980$73,670$81,070$61,340
Fairbanks-College, AKHourly$19.37$23.14$28.68$33.82$38.27$29.2140011.101.54
Annual$40,290$48,130$59,660$70,350$79,590$60,750

Five metropolitan areas with the most jobs

First-Line Supervisors of Retail Sales Workers: the five metropolitan areas with the highest employment, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
New York-Newark-Jersey City, NY-NJHourly$19.88$22.72$28.33$35.54$43.82$30.5752,2705.510.76
Annual$41,350$47,260$58,930$73,930$91,140$63,580
Los Angeles-Long Beach-Anaheim, CAHourly$18.57$21.44$24.71$29.76$37.15$27.0936,5805.830.81
Annual$38,620$44,600$51,390$61,890$77,280$56,350
Dallas-Fort Worth-Arlington, TXHourly$14.44$17.73$22.75$29.48$36.15$24.4328,5407.050.98
Annual$30,040$36,870$47,320$61,320$75,190$50,800
Chicago-Naperville-Elgin, IL-INHourly$17.71$20.38$23.51$30.14$38.20$26.6526,7705.930.82
Annual$36,830$42,390$48,900$62,700$79,460$55,440
Houston-Pasadena-The Woodlands, TXHourly$14.05$17.04$22.58$29.50$36.75$24.3522,7306.910.96
Annual$29,210$35,450$46,970$61,360$76,440$50,640

Top industries employing first-line supervisors of retail sales workers

General Merchandise Retailers employ 18.5% of first-line supervisors of retail sales workers nationally (207,480 jobs) at a median $47,190 a year ($22.69 an hour), followed by Food and Beverage Retailers (4451 and 4452 only) (15.3%) and Gasoline Stations (9.0%).

First-Line Supervisors of Retail Sales Workers: the 5 industries with the highest employment, United States, May 2025 (4-digit NAICS)
IndustryEmploymentShare of occupationMedian annualMedian hourly
General Merchandise Retailers NAICS 455000207,48018.5%$47,190$22.69
Food and Beverage Retailers (4451 and 4452 only) NAICS 4450A1171,09015.3%$50,690$24.37
Gasoline Stations NAICS 457100101,5009.0%$43,150$20.75
Clothing and Clothing Accessories Retailers NAICS 45810089,7708.0%$46,140$22.18
Building Material and Supplies Dealers NAICS 44410084,0107.5%$53,880$25.91

Share is the industry's employment over the occupation's national employment (1,121,800). Industries whose employment BLS withheld are not ranked.

Published medians, May 2021 to May 2025

BLS published a median annual wage of $39,230 for first-line supervisors of retail sales workers in May 2021 and $48,520 in May 2025, with employment of 1,143,260 and 1,121,800.

First-Line Supervisors of Retail Sales Workers: median annual wage, median hourly wage and employment in each OEWS May release, United States, as published
ReleaseMedian annualMedian hourlyEmployment
May 2021$39,230$18.861,143,260
May 2022$45,250$21.751,097,160
May 2023$46,730$22.471,087,890
May 2024$47,320$22.751,113,160
May 2025$48,520$23.331,121,800
First-Line Supervisors of Retail Sales Workers: median annual wage by OEWS release, May 2021 to May 2025$0$20k$40k$60kMay 2021May 2022May 2023May 2024May 2025May 2021: $39,230$39,230May 2022: $45,250$45,250May 2023: $46,730$46,730May 2024: $47,320$47,320May 2025: $48,520$48,520OEWS releaseMedian annual wage
Median annual wage in each release, as published; a release without a published median has no point. The same numbers are in the table above.

BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.

Every state, by median wage

51 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.

RankStateMedian hourlyMedian annual10th pct (annual)90th pct (annual)EmploymentJobs per 1,000Location quotient
1Washington profile$29.21$60,750$44,890$86,86027,6407.781.08
2Rhode Island profile$28.16$58,570$36,950$84,0203,8807.731.07
3District of Columbia profile$28.11$58,470$45,060$81,4301,4702.090.29
4New York profile$28.03$58,300$38,840$88,64050,8305.250.73
5Colorado profile$27.98$58,200$39,440$86,32026,3909.181.27
6Massachusetts profile$27.64$57,490$39,740$81,30020,2405.560.77
7New Jersey profile$27.56$57,320$39,200$82,75031,1607.271.01
8Alaska profile$27.44$57,080$38,180$77,9903,0309.291.29
9South Dakota profile$27.25$56,680$38,270$91,6203,6608.011.11
10Connecticut profile$27.17$56,510$37,110$82,14013,9108.201.14
11Hawaii profile$26.85$55,850$38,770$78,2706,58010.491.45
12Vermont profile$26.81$55,760$39,560$76,5802,3107.591.05
13Delaware profile$26.79$55,710$38,220$76,6204,2008.671.20
14California profile$26.38$54,870$38,860$77,590109,1805.990.83
15Maine profile$25.76$53,580$41,600$76,0705,7608.991.25
16New Hampshire profile$24.83$51,650$36,290$81,0706,6109.681.34
17Oregon profile$24.36$50,660$37,530$78,63013,9407.090.98
18Wisconsin profile$23.82$49,550$35,040$76,06017,7506.040.84
19North Dakota profile$23.73$49,350$37,710$77,7902,6406.150.85
20Montana profile$23.70$49,300$35,360$77,3205,83011.391.58
21Minnesota profile$23.45$48,770$36,550$75,90021,5307.301.01
22Florida profile$23.28$48,410$34,710$76,20080,4708.101.12
23Arizona profile$23.08$48,010$36,640$69,40020,2606.250.87
24Illinois profile$23.07$47,990$35,360$77,55036,9406.060.84
25Virginia profile$23.07$47,990$34,330$76,22032,2507.851.09
26Tennessee profile$23.02$47,880$28,520$76,30026,4708.071.12
27Indiana profile$22.98$47,790$31,630$73,41022,0906.900.96
28South Carolina profile$22.97$47,770$29,280$76,96019,3908.411.17
29North Carolina profile$22.96$47,760$32,030$77,11039,8908.071.12
30Utah profile$22.82$47,470$34,610$76,05010,2705.920.82
31Maryland profile$22.60$47,000$36,990$74,61023,0808.351.16
32Kansas profile$22.57$46,950$31,780$72,0409,2506.430.89
33Nevada profile$22.55$46,900$33,360$74,98010,5006.770.94
34Missouri profile$22.53$46,860$33,300$73,59019,1606.530.90
35Pennsylvania profile$22.45$46,690$30,830$73,88040,9706.760.94
36Iowa profile$22.41$46,610$32,160$74,0309,9706.400.89
37New Mexico profile$22.38$46,550$34,490$72,5107,6608.801.22
38Michigan profile$22.32$46,430$31,610$70,64030,7506.980.97
39Texas profile$22.25$46,280$28,780$74,840103,4107.351.02
40Georgia profile$22.19$46,150$29,430$75,96036,9007.551.05
41Idaho profile$22.18$46,140$33,120$74,3007,3308.551.19
42Wyoming profile$22.11$45,980$30,620$77,8103,06010.901.51
43Mississippi profile$22.00$45,760$28,100$72,55013,02011.191.55
44Ohio profile$21.96$45,680$30,410$70,40039,1107.050.98
45Oklahoma profile$21.84$45,430$28,460$75,00015,3408.981.25
46Nebraska profile$21.77$45,280$34,290$70,6907,0106.840.95
47Alabama profile$21.57$44,860$27,960$75,33025,02011.841.64
48Louisiana profile$21.09$43,860$27,720$71,29016,9108.741.21
49Kentucky profile$19.27$40,080$28,360$69,93018,2909.151.27
50West Virginia profile$19.11$39,740$27,870$66,2107,42010.571.47
51Arkansas profile$17.77$36,950$28,600$69,02011,0508.481.17

Occupations in the same SOC broad group (41-1010), with their national median annual wage.

Part of Sales and Related Occupations. Compare any area in the wage explorer.

Source and notes

Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 41-1011 First-Line Supervisors of Retail Sales Workers.

  • Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
  • Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
  • Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
  • Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.

Sources

Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.

Description written 2026-10-17 in our own words from the sources above.