Customer Service Representatives Salary in Idaho
Customer Service Representatives in Idaho have a median of $43,200 a year, below the national $44,770 (−4%); the state ranks 29th of 51 states by median. That is 10% less than the median across all occupations in Idaho ($47,970). Among neighbouring states, Washington, Oregon and Montana pay more (up to $50,330 in Washington) and Utah, Wyoming and Nevada pay less (down to $40,560 in Nevada). Idaho employs 18,770 customer service representatives, 21.9 per 1,000 jobs, the 36th largest count of any state. A location quotient of 1.31 means the occupation is more concentrated in Idaho than nationally.
Idaho vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Idaho | Hourly | $14.42 | $17.36 | $20.77 | $23.72 | $29.90 | $21.55 | 18,770 | 21.89 | 1.31 |
| Annual | $29,990 | $36,110 | $43,200 | $49,340 | $62,190 | $44,820 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 29th of 51 states
- Rank by employment
- 36th of 51 states
- Location quotient
- 1.31
- Jobs per 1,000
- 21.89
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Idaho's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Idaho
7 metropolitan areas and 2 nonmetropolitan areas touching Idaho publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Boise City, ID | $22.43 | $46,640 | $31,470 | $62,400 | 9,460 | 24.15 | 1.45 |
| Coeur d'Alene, ID | $21.03 | $43,750 | $30,960 | $63,020 | 1,380 | 19.06 | 1.14 |
| Lewiston, ID-WA | $19.57 | $40,700 | $34,540 | $64,530 | 570 | 19.83 | 1.19 |
| Idaho Falls, ID | $19.26 | $40,060 | $28,500 | $57,570 | 1,710 | 20.94 | 1.25 |
| Twin Falls, ID | $18.67 | $38,830 | $27,320 | $57,990 | 750 | 14.99 | 0.90 |
| Pocatello, ID | $18.24 | $37,940 | $31,420 | $59,980 | 1,130 | 29.64 | 1.78 |
| Logan, UT-ID | $17.95 | $37,330 | $30,550 | $50,920 | 1,460 | 21.87 | 1.31 |
| Northwestern Idaho nonmetropolitan area | $19.37 | $40,290 | $28,600 | $58,980 | 810 | 10.74 | 0.64 |
| Southeast-Central Idaho nonmetropolitan area | $17.48 | $36,360 | $25,830 | $58,020 | 1,410 | 14.60 | 0.87 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Idaho wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Idaho estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.