Customer Service Representatives Salary in Washington
The median for customer service representatives in Washington is $50,330 a year, somewhat above the national $44,770 (+12%); the state ranks 1st of 51 states by median. That is 20% less than the median across all occupations in Washington ($62,990). Washington pays more than every neighbouring state: Oregon and Idaho range from $43,200 in Idaho to $47,450 in Oregon. Washington employs 39,760 customer service representatives, 11.2 per 1,000 jobs, the 22nd largest count of any state. A location quotient of 0.67 means it is less common in Washington than nationally.
Washington vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Washington | Hourly | $18.89 | $21.53 | $24.20 | $29.49 | $35.39 | $26.03 | 39,760 | 11.20 | 0.67 |
| Annual | $39,290 | $44,780 | $50,330 | $61,330 | $73,610 | $54,140 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 1st of 51 states
- Rank by employment
- 22nd of 51 states
- Location quotient
- 0.67
- Jobs per 1,000
- 11.20
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Washington's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Washington
13 metropolitan areas and 2 nonmetropolitan areas touching Washington publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Seattle-Tacoma-Bellevue, WA | $25.75 | $53,550 | $41,200 | $76,280 | 25,840 | 12.39 | 0.74 |
| Olympia-Lacey-Tumwater, WA | $23.86 | $49,630 | $37,580 | $61,860 | 1,430 | 10.98 | 0.66 |
| Longview-Kelso, WA | $23.78 | $49,460 | $37,270 | $71,740 | 380 | 9.15 | 0.55 |
| Mount Vernon-Anacortes, WA | $23.63 | $49,160 | $37,900 | $67,130 | 400 | 7.63 | 0.46 |
| Portland-Vancouver-Hillsboro, OR-WA | $23.39 | $48,650 | $37,750 | $64,990 | 12,720 | 10.53 | 0.63 |
| Walla Walla, WA | $23.36 | $48,590 | $36,970 | $71,210 | 150 | 5.79 | 0.35 |
| Wenatchee-East Wenatchee, WA | $23.36 | $48,590 | $36,960 | $66,350 | 450 | 8.72 | 0.52 |
| Bremerton-Silverdale-Port Orchard, WA | $22.60 | $47,000 | $36,940 | $64,380 | 680 | 7.25 | 0.43 |
| Bellingham, WA | $22.57 | $46,940 | $38,480 | $61,880 | 1,000 | 10.92 | 0.65 |
| Spokane-Spokane Valley, WA | $22.49 | $46,790 | $36,670 | $60,980 | 2,850 | 11.12 | 0.67 |
| Yakima, WA | $22.39 | $46,570 | $36,290 | $61,810 | 670 | 6.94 | 0.42 |
| Kennewick-Richland, WA | $21.82 | $45,380 | $38,010 | $62,660 | 1,290 | 9.96 | 0.60 |
| Lewiston, ID-WA | $19.57 | $40,700 | $34,540 | $64,530 | 570 | 19.83 | 1.19 |
| Eastern Washington nonmetropolitan area | $23.34 | $48,550 | $36,780 | $67,330 | 550 | 5.03 | 0.30 |
| Western Washington nonmetropolitan area | $23.12 | $48,090 | $38,190 | $66,520 | 870 | 6.67 | 0.40 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the Washington wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Washington estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.