Customer Service Representatives Salary in Montana
At $45,290 a year, the median for customer service representatives in Montana is close to the national median of $44,770 (+1%); Montana ranks 22nd of 51 states by median. That is 7% less than the median across all occupations in Montana ($48,740). Montana pays more than every neighbouring state: North Dakota, Idaho, Wyoming and South Dakota range from $40,650 in South Dakota to $44,670 in North Dakota. Montana employs 4,910 customer service representatives, 9.60 per 1,000 jobs, the 48th largest count of any state. A location quotient of 0.57 means it is less common in Montana than nationally.
Montana vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Montana | Hourly | $16.87 | $18.99 | $21.77 | $24.10 | $29.93 | $22.60 | 4,910 | 9.60 | 0.57 |
| Annual | $35,100 | $39,500 | $45,290 | $50,120 | $62,250 | $47,000 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 22nd of 51 states
- Rank by employment
- 48th of 51 states
- Location quotient
- 0.57
- Jobs per 1,000
- 9.60
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Montana's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Montana
5 metropolitan areas and 3 nonmetropolitan areas touching Montana publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Helena, MT | $22.44 | $46,680 | $37,230 | $62,590 | 380 | 8.61 | 0.52 |
| Missoula, MT | $21.49 | $44,690 | $33,140 | $61,700 | 700 | 10.45 | 0.63 |
| Billings, MT | $21.44 | $44,580 | $35,610 | $58,270 | 1,090 | 11.64 | 0.70 |
| Great Falls, MT | $20.32 | $42,270 | $34,550 | $56,870 | 360 | 9.97 | 0.60 |
| Bozeman, MT | * | * | * | * | 760 | 10.51 | 0.63 |
| East-Central Montana nonmetropolitan area | $21.43 | $44,580 | $31,840 | $59,790 | 290 | 4.79 | 0.29 |
| Southwest Montana nonmetropolitan area | $21.22 | $44,130 | $31,490 | $58,850 | 360 | 9.10 | 0.55 |
| West Montana nonmetropolitan area | $20.87 | $43,420 | $34,210 | $53,310 | 800 | 9.49 | 0.57 |
Neighbouring states
| State | Median hourly | Median annual | Employment | Location quotient |
|---|---|---|---|---|
| Montana | $21.77 | $45,290 | 4,910 | 0.57 |
| Idaho | $20.77 | $43,200 | 18,770 | 1.31 |
| North Dakota | $21.48 | $44,670 | 5,750 | 0.80 |
| South Dakota | $19.54 | $40,650 | 6,120 | 0.80 |
| Wyoming | $20.35 | $42,340 | 2,110 | 0.45 |
See the national page for Customer Service Representatives (every state ranked) and the Montana wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Montana estimates.
*- Wage estimate not available.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.