Customer Service Representatives Salary in Delaware
The median for customer service representatives in Delaware is $48,190 a year, somewhat above the national $44,770 (+8%); the state ranks 6th of 51 states by median. That is 8% less than the median across all occupations in Delaware ($52,190). Delaware pays more than every neighbouring state: New Jersey, Pennsylvania and Maryland range from $42,830 in Maryland to $47,740 in New Jersey. Delaware employs 7,470 customer service representatives, 15.4 per 1,000 jobs, the 45th largest count of any state. A location quotient of 0.92 is close to the national share.
Delaware vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Delaware | Hourly | $17.34 | $18.90 | $23.17 | $28.81 | $36.53 | $24.86 | 7,470 | 15.41 | 0.92 |
| Annual | $36,080 | $39,310 | $48,190 | $59,910 | $75,970 | $51,700 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 6th of 51 states
- Rank by employment
- 45th of 51 states
- Location quotient
- 0.92
- Jobs per 1,000
- 15.41
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Delaware's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Delaware
2 metropolitan areas and 1 nonmetropolitan area touching Delaware publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $22.63 | $47,070 | $34,040 | $67,650 | 41,740 | 14.41 | 0.86 |
| Dover, DE | $20.25 | $42,120 | $32,400 | $60,250 | 1,000 | 14.63 | 0.88 |
| Sussex Delaware nonmetropolitan area | $21.90 | $45,560 | $35,360 | $65,960 | 1,130 | 11.61 | 0.70 |
Neighbouring states
| State | Median hourly | Median annual | Employment | Location quotient |
|---|---|---|---|---|
| Delaware | $23.17 | $48,190 | 7,470 | 0.92 |
| Maryland | $20.59 | $42,830 | 37,740 | 0.82 |
| New Jersey | $22.95 | $47,740 | 59,690 | 0.83 |
| Pennsylvania | $21.46 | $44,630 | 94,340 | 0.93 |
See the national page for Customer Service Representatives (every state ranked) and the Delaware wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Delaware estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.