Ushers, Lobby Attendants, and Ticket Takers

Ushers, Lobby Attendants, and Ticket Takers (SOC 39-3031) earn a median $32,910 a year ($15.82 an hour) in the United States, with 121,770 employed as of May 2025; the highest-paying state is Washington.

What ushers, lobby attendants, and ticket takers do

Ushers, lobby attendants, and ticket takers assist the public at entertainment events. At the entrance they welcome guests, sell or take admission tickets, passes, or memberships, and inspect tickets for authenticity by checking details such as color or issue date. They guide people to seats, resolve seating disputes and other concerns, hunt for lost items, and point out restrooms and telephones. They give extra help to patrons with special needs, such as people in wheelchairs, and in an emergency lead them to the exits and offer instructions. They turn away anyone without a ticket or pass and others considered undesirable, and they clean the facilities. Door attendant, door captain, admittance attendant, and docent are among the listed titles. Attendants at amusement and recreation facilities, rather than at events, have a separate code.

Typical entry: O*NET respondents most often report a high school diploma or equivalent as the usual education level (about 61 percent).

Also called: Admittance Attendant, Attractions Associate, Concessionist, Docent, Door Attendant.

National wage percentiles, May 2025

Ushers, Lobby Attendants, and Ticket Takers: US hourly and annual wage percentiles, mean and employment, May 2025
AreaBasisPercentile wageMeanEmployment
10th25thMedian75th90th
United StatesHourly$11.33$13.61$15.82$17.76$20.42$15.91121,770
Annual$23,560$28,310$32,910$36,940$42,470$33,080
$0$20k$40k$60k10th10th: $23,560$23,56025th25th: $28,310$28,310MedianMedian: $32,910$32,91075th75th: $36,940$36,94090th90th: $42,470$42,470
Annual wage at the 10th, 25th, 50th (median), 75th and 90th percentiles. The same numbers are in the table above.

Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.

Where ushers, lobby attendants, and ticket takers earn and work most

Five highest-paying states

Ushers, Lobby Attendants, and Ticket Takers: the five states with the highest median wage, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
WashingtonHourly$17.01$17.40$19.71$21.57$23.27$19.824,0701.151.46
Annual$35,380$36,180$41,010$44,870$48,410$41,220
ColoradoHourly$14.95$17.91$18.45$18.45$18.80$18.202,9601.031.31
Annual$31,090$37,260$38,380$38,380$39,110$37,850
District of ColumbiaHourly$17.50$17.76$18.24$18.94$22.27$19.237701.101.41
Annual$36,400$36,940$37,930$39,380$46,330$40,010
CaliforniaHourly$16.81$17.37$18.21$20.00$22.15$19.1216,4600.901.15
Annual$34,970$36,130$37,870$41,590$46,070$39,770
New YorkHourly$15.97$16.75$17.84$20.42$22.10$18.826,9100.710.91
Annual$33,220$34,840$37,110$42,470$45,960$39,140

Five states with the most jobs

Ushers, Lobby Attendants, and Ticket Takers: the five states with the highest employment, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
CaliforniaHourly$16.81$17.37$18.21$20.00$22.15$19.1216,4600.901.15
Annual$34,970$36,130$37,870$41,590$46,070$39,770
TexasHourly$9.69$10.87$12.79$14.65$17.36$13.1812,2700.871.11
Annual$20,150$22,600$26,610$30,480$36,120$27,420
FloridaHourly$13.27$13.66$14.00$15.73$17.11$14.989,3000.941.20
Annual$27,610$28,420$29,130$32,720$35,580$31,150
New YorkHourly$15.97$16.75$17.84$20.42$22.10$18.826,9100.710.91
Annual$33,220$34,840$37,110$42,470$45,960$39,140
North CarolinaHourly$10.73$12.99$14.55$16.18$16.25$14.225,3901.091.39
Annual$22,320$27,010$30,260$33,650$33,800$29,580

Five highest-paying metropolitan areas

Ushers, Lobby Attendants, and Ticket Takers: the five metropolitan areas with the highest median wage, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
San Jose-Sunnyvale-Santa Clara, CAHourly$18.88$19.98$21.52$21.88$23.23$21.399600.851.08
Annual$39,270$41,550$44,760$45,510$48,320$44,490
Seattle-Tacoma-Bellevue, WAHourly$17.16$18.40$21.28$21.57$23.33$20.472,9601.421.81
Annual$35,690$38,280$44,250$44,870$48,530$42,580
San Francisco-Oakland-Fremont, CAHourly$18.78$19.24$20.61$21.49$23.74$21.161,8800.791.01
Annual$39,060$40,020$42,860$44,700$49,370$44,010
Bozeman, MTHourly$17.85$17.85$18.81$18.81$22.23$18.85400.600.76
Annual$37,120$37,120$39,120$39,120$46,240$39,200
Wenatchee-East Wenatchee, WAHourly$16.98$18.80$18.80$18.80$19.68$19.04300.620.79
Annual$35,310$39,100$39,100$39,100$40,940$39,610

Five metropolitan areas with the most jobs

Ushers, Lobby Attendants, and Ticket Takers: the five metropolitan areas with the highest employment, May 2025
AreaBasisPercentile wageMeanEmploymentJobs per 1,000Location quotient
10th25thMedian75th90th
New York-Newark-Jersey City, NY-NJHourly$16.50$17.30$18.42$20.25$22.10$18.937,2900.770.98
Annual$34,330$35,980$38,310$42,110$45,960$39,380
Los Angeles-Long Beach-Anaheim, CAHourly$16.90$17.59$18.21$18.90$22.05$18.906,9501.111.42
Annual$35,140$36,590$37,870$39,310$45,870$39,310
Chicago-Naperville-Elgin, IL-INHourly$15.00$15.40$16.83$16.89$18.56$16.654,4900.991.27
Annual$31,200$32,040$35,000$35,140$38,600$34,640
Dallas-Fort Worth-Arlington, TXHourly$10.20$11.52$13.09$15.28$17.30$13.734,0200.991.27
Annual$21,210$23,970$27,230$31,780$35,990$28,550
Miami-Fort Lauderdale-West Palm Beach, FLHourly$13.56$13.89$14.30$15.80$17.17$15.223,1501.121.43
Annual$28,210$28,900$29,750$32,870$35,720$31,660

Top industries employing ushers, lobby attendants, and ticket takers

Motion Picture and Video Industries employ 43.4% of ushers, lobby attendants, and ticket takers nationally (52,830 jobs) at a median $30,580 a year ($14.70 an hour), followed by Promoters of Performing Arts, Sports, and Similar Events (17.5%) and Employment Services (7.0%).

Ushers, Lobby Attendants, and Ticket Takers: the 5 industries with the highest employment, United States, May 2025 (4-digit NAICS)
IndustryEmploymentShare of occupationMedian annualMedian hourly
Motion Picture and Video Industries NAICS 51210052,83043.4%$30,580$14.70
Promoters of Performing Arts, Sports, and Similar Events NAICS 71130021,25017.5%$35,260$16.95
Employment Services NAICS 5613008,5707.0%$33,650$16.18
Investigation and Security Services NAICS 5616006,6805.5%$35,150$16.90
Spectator Sports NAICS 7112005,8404.8%$31,200$15.00

Share is the industry's employment over the occupation's national employment (121,770). Industries whose employment BLS withheld are not ranked.

Published medians, May 2021 to May 2025

BLS published a median annual wage of $24,440 for ushers, lobby attendants, and ticket takers in May 2021 and $32,910 in May 2025, with employment of 54,970 and 121,770.

Ushers, Lobby Attendants, and Ticket Takers: median annual wage, median hourly wage and employment in each OEWS May release, United States, as published
ReleaseMedian annualMedian hourlyEmployment
May 2021$24,440$11.7554,970
May 2022$27,650$13.2998,350
May 2023$29,780$14.32117,560
May 2024$31,150$14.98119,210
May 2025$32,910$15.82121,770
Ushers, Lobby Attendants, and Ticket Takers: median annual wage by OEWS release, May 2021 to May 2025$0$10k$20k$30k$40kMay 2021May 2022May 2023May 2024May 2025May 2021: $24,440$24,440May 2022: $27,650$27,650May 2023: $29,780$29,780May 2024: $31,150$31,150May 2025: $32,910$32,910OEWS releaseMedian annual wage
Median annual wage in each release, as published; a release without a published median has no point. The same numbers are in the table above.

BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.

Every state, by median wage

50 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.

RankStateMedian hourlyMedian annual10th pct (annual)90th pct (annual)EmploymentJobs per 1,000Location quotient
1Washington profile$19.71$41,010$35,380$48,4104,0701.151.46
2Colorado profile$18.45$38,380$31,090$39,1102,9601.031.31
3District of Columbia profile$18.24$37,930$36,400$46,3307701.101.41
4California profile$18.21$37,870$34,970$46,07016,4600.901.15
5New York profile$17.84$37,110$33,220$45,9606,9100.710.91
6New Jersey profile$17.30$35,990$32,220$38,7503,0300.710.90
7Maine profile$17.24$35,850$30,470$44,9804000.620.79
8Connecticut profile$16.80$34,940$34,010$39,8801,1300.670.85
9Alaska profile$16.68$34,680$28,040$49,4201800.550.70
10Illinois profile$16.61$34,560$31,200$38,6005,1600.851.08
11Montana profile$16.55$34,420$22,510$39,120******
12Oregon profile$16.40$34,110$30,720$42,2301,1000.560.71
13Rhode Island profile$16.36$34,040$31,200$42,7803400.670.86
14Maryland profile$16.36$34,020$31,200$39,2601,7700.640.82
15New Hampshire profile$16.33$33,970$28,430$46,3001900.280.36
16Massachusetts profile$16.32$33,940$32,150$43,2702,2700.630.80
17Minnesota profile$16.09$33,480$24,130$35,4601,8800.640.81
18Arizona profile$15.63$32,510$30,580$37,5603,5401.091.40
19Missouri profile$15.55$32,350$28,600$36,5703,0101.021.31
20Delaware profile$15.00$31,200$31,200$36,9202000.410.53
21Georgia profile$14.82$30,820$21,150$36,1502,9600.610.77
22Hawaii profile$14.73$30,640$29,120$46,2405400.861.10
23Tennessee profile$14.69$30,550$23,080$36,0702,3800.730.93
24Michigan profile$14.68$30,530$25,960$37,3303,1700.720.92
25North Carolina profile$14.55$30,260$22,320$33,8005,3901.091.39
26Nevada profile$14.48$30,110$28,150$43,8803,2102.072.64
27South Dakota profile$14.15$29,430$26,710$31,0003200.710.90
28Idaho profile$14.12$29,360$22,880$35,1207000.821.04
29Florida profile$14.00$29,130$27,610$35,5809,3000.941.20
30Pennsylvania profile$14.00$29,130$21,310$36,7504,3300.710.91
31Wisconsin profile$13.84$28,780$22,340$36,4602,1000.720.91
32Virginia profile$13.74$28,580$26,720$34,1403,1300.760.97
33Ohio profile$13.72$28,540$23,400$35,7403,7300.670.86
34Nebraska profile$13.59$28,260$28,080$37,1105100.500.64
35New Mexico profile$13.57$28,230$26,900$29,5105700.650.83
36Arkansas profile$13.49$28,050$23,810$37,4303400.260.33
37North Dakota profile$13.39$27,840$20,290$37,1902000.460.58
38Wyoming profile$13.37$27,800$21,320$36,7501200.410.53
39Louisiana profile$13.34$27,750$21,750$34,7908700.450.58
40Indiana profile$13.19$27,440$20,760$44,4201,9300.600.77
41Kansas profile$12.83$26,690$22,590$64,3004900.340.44
42Utah profile$12.81$26,650$22,760$41,1601,3400.770.99
43Texas profile$12.79$26,610$20,150$36,12012,2700.871.11
44South Carolina profile$12.73$26,490$20,800$39,5201,3000.560.72
45Oklahoma profile$12.62$26,260$21,370$34,1001,4500.851.08
46Kentucky profile$12.46$25,930$18,720$33,1001,1100.560.71
47Iowa profile$12.37$25,720$21,390$33,2207500.480.61
48West Virginia profile$11.25$23,400$18,730$28,3503000.430.55
49Alabama profile$10.75$22,360$19,150$31,8407700.370.47
50Mississippi profile$10.37$21,570$18,720$27,4506100.530.67

Part of Personal Care and Service Occupations. Compare any area in the wage explorer.

Source and notes

Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 39-3031 Ushers, Lobby Attendants, and Ticket Takers.

**
Employment estimate not available.
  • Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
  • Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
  • Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
  • Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.

Sources

Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.

Description written 2026-10-17 in our own words from the sources above.