Loan Interviewers and Clerks
Loan Interviewers and Clerks (SOC 43-4131) earn a median $50,020 a year ($24.05 an hour) in the United States, with 164,790 employed as of May 2025; the highest-paying state is District of Columbia.
What loan interviewers and clerks do
Loan interviewers and clerks process applications for loans and credit. They interview applicants to elicit information, investigate backgrounds, and verify references by contacting credit bureaus, employers, and other sources. They prepare the loan request papers and check the value of any collateral held as security, then submit the application with a recommendation for underwriting approval and forward findings, reports, and documents to the appraisal department. Records of applications, loan information, and disbursements are entered on computers and filed. Clerks examine loan applications and closing documents for accuracy and completeness, and they assemble the papers for a closing, including title abstracts, insurance and loan forms, and tax receipts. They tell customers by mail, telephone, or in person whether an application was accepted or rejected, and once a loan is approved they complete the transactions between the lender, borrowers, and sellers. Credit authorizers approve charges against accounts, and new accounts clerks open accounts, so both are separate occupations.
Typical entry: O*NET survey respondents most often report a high school diploma or equivalent as the education level for this occupation.
Also called: Closer, Closing Agent, Closing Coordinator, Commercial Loan Processor, Consumer Loan Processor.
National wage percentiles, May 2025
| Area | Basis | Percentile wage | Mean | Employment | ||||
|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||
| United States | Hourly | $17.95 | $21.69 | $24.05 | $29.14 | $33.55 | $25.25 | 164,790 |
| Annual | $37,330 | $45,120 | $50,020 | $60,600 | $69,770 | $52,520 | ||
Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.
Where loan interviewers and clerks earn and work most
Five highest-paying states
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| District of Columbia | Hourly | $27.31 | $31.28 | $37.06 | $38.63 | $48.94 | $35.84 | 140 | 0.20 | 0.19 |
| Annual | $56,800 | $65,060 | $77,080 | $80,350 | $101,790 | $74,550 | ||||
| Maryland | Hourly | $21.91 | $23.83 | $28.57 | $32.00 | $36.80 | $28.64 | 1,590 | 0.58 | 0.54 |
| Annual | $45,560 | $49,570 | $59,430 | $66,550 | $76,550 | $59,570 | ||||
| Connecticut | Hourly | $21.79 | $24.04 | $28.35 | $30.13 | $35.26 | $27.80 | 970 | 0.57 | 0.54 |
| Annual | $45,330 | $50,000 | $58,980 | $62,660 | $73,340 | $57,830 | ||||
| Massachusetts | Hourly | $22.01 | $24.00 | $28.34 | $30.04 | $34.02 | $27.31 | 2,080 | 0.57 | 0.54 |
| Annual | $45,770 | $49,920 | $58,940 | $62,490 | $70,760 | $56,810 | ||||
| New Jersey | Hourly | $21.03 | $23.38 | $28.25 | $30.31 | $37.30 | $28.09 | 3,620 | 0.84 | 0.80 |
| Annual | $43,740 | $48,620 | $58,760 | $63,040 | $77,580 | $58,420 | ||||
Five states with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Texas | Hourly | $18.20 | $21.95 | $24.03 | $28.81 | $33.66 | $25.27 | 17,090 | 1.22 | 1.15 |
| Annual | $37,850 | $45,650 | $49,980 | $59,920 | $70,010 | $52,560 | ||||
| California | Hourly | $18.83 | $22.71 | $27.55 | $30.33 | $36.51 | $27.51 | 14,680 | 0.81 | 0.76 |
| Annual | $39,170 | $47,240 | $57,300 | $63,090 | $75,940 | $57,220 | ||||
| Florida | Hourly | $17.44 | $22.21 | $24.29 | $29.52 | $31.93 | $25.33 | 10,690 | 1.08 | 1.02 |
| Annual | $36,280 | $46,210 | $50,510 | $61,410 | $66,410 | $52,680 | ||||
| Michigan | Hourly | $18.75 | $22.86 | $24.76 | $29.72 | $32.53 | $25.73 | 7,930 | 1.80 | 1.70 |
| Annual | $39,010 | $47,560 | $51,500 | $61,810 | $67,670 | $53,510 | ||||
| Illinois | Hourly | $18.76 | $21.70 | $24.04 | $29.42 | $32.40 | $25.76 | 6,850 | 1.12 | 1.06 |
| Annual | $39,030 | $45,130 | $50,000 | $61,190 | $67,400 | $53,580 | ||||
Five highest-paying metropolitan areas
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Salinas, CA | Hourly | $20.87 | $24.08 | $31.33 | $37.35 | $40.58 | $31.45 | 60 | 0.30 | 0.28 |
| Annual | $43,400 | $50,080 | $65,160 | $77,690 | $84,400 | $65,410 | ||||
| San Jose-Sunnyvale-Santa Clara, CA | Hourly | $23.19 | $28.58 | $30.06 | $36.13 | $39.77 | $31.82 | 820 | 0.73 | 0.69 |
| Annual | $48,240 | $59,450 | $62,530 | $75,160 | $82,720 | $66,190 | ||||
| Vallejo, CA | Hourly | $24.17 | $28.28 | $29.89 | $30.87 | $36.97 | $30.27 | 100 | 0.68 | 0.64 |
| Annual | $50,270 | $58,820 | $62,160 | $64,220 | $76,900 | $62,970 | ||||
| Santa Maria-Santa Barbara, CA | Hourly | $19.50 | $23.36 | $29.63 | $32.18 | $35.72 | $28.45 | 110 | 0.55 | 0.52 |
| Annual | $40,570 | $48,580 | $61,630 | $66,940 | $74,300 | $59,170 | ||||
| Santa Cruz-Watsonville, CA | Hourly | $22.49 | $25.00 | $29.50 | $30.87 | $36.19 | $29.02 | 60 | 0.59 | 0.56 |
| Annual | $46,770 | $51,990 | $61,350 | $64,210 | $75,280 | $60,360 | ||||
Five metropolitan areas with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Dallas-Fort Worth-Arlington, TX | Hourly | $19.06 | $23.04 | $24.74 | $29.44 | $34.65 | $26.26 | 6,300 | 1.56 | 1.47 |
| Annual | $39,650 | $47,920 | $51,470 | $61,220 | $72,060 | $54,620 | ||||
| Los Angeles-Long Beach-Anaheim, CA | Hourly | $18.83 | $22.76 | $26.17 | $29.86 | $36.18 | $27.00 | 5,410 | 0.86 | 0.81 |
| Annual | $39,170 | $47,330 | $54,430 | $62,100 | $75,260 | $56,170 | ||||
| Detroit-Warren-Dearborn, MI | Hourly | $18.75 | $23.58 | $24.76 | $29.76 | $34.54 | $26.49 | 4,910 | 2.58 | 2.43 |
| Annual | $39,010 | $49,050 | $51,500 | $61,900 | $71,840 | $55,110 | ||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $22.64 | $25.42 | $28.94 | $34.26 | $38.58 | $29.98 | 4,710 | 0.50 | 0.47 |
| Annual | $47,090 | $52,870 | $60,190 | $71,270 | $80,240 | $62,360 | ||||
| Chicago-Naperville-Elgin, IL-IN | Hourly | $19.81 | $22.83 | $25.90 | $29.91 | $35.86 | $26.83 | 4,560 | 1.01 | 0.95 |
| Annual | $41,190 | $47,480 | $53,870 | $62,220 | $74,580 | $55,810 | ||||
Top industries employing loan interviewers and clerks
Credit Intermediation and Related Activities (5221 and 5223 only) employ 50.8% of loan interviewers and clerks nationally (83,760 jobs) at a median $50,130 a year ($24.10 an hour), followed by Nondepository Credit Intermediation (29.8%) and Management of Companies and Enterprises (5.7%).
| Industry | Employment | Share of occupation | Median annual | Median hourly |
|---|---|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) NAICS 5220A1 | 83,760 | 50.8% | $50,130 | $24.10 |
| Nondepository Credit Intermediation NAICS 522200 | 49,100 | 29.8% | $49,150 | $23.63 |
| Management of Companies and Enterprises NAICS 551100 | 9,360 | 5.7% | $51,900 | $24.95 |
| Insurance Carriers NAICS 524100 | 7,140 | 4.3% | $50,250 | $24.16 |
| Legal Services NAICS 541100 | 5,260 | 3.2% | $50,070 | $24.07 |
Share is the industry's employment over the occupation's national employment (164,790). Industries whose employment BLS withheld are not ranked.
Published medians, May 2021 to May 2025
BLS published a median annual wage of $45,940 for loan interviewers and clerks in May 2021 and $50,020 in May 2025, with employment of 238,610 and 164,790.
| Release | Median annual | Median hourly | Employment |
|---|---|---|---|
| May 2021 | $45,940 | $22.09 | 238,610 |
| May 2022 | $46,490 | $22.35 | 242,630 |
| May 2023 | $47,380 | $22.78 | 203,940 |
| May 2024 | $48,950 | $23.53 | 173,100 |
| May 2025 | $50,020 | $24.05 | 164,790 |
BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.
Every state, by median wage
51 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.
| Rank | State | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|---|
| 1 | District of Columbia profile | $37.06 | $77,080 | $56,800 | $101,790 | 140 | 0.20 | 0.19 |
| 2 | Maryland profile | $28.57 | $59,430 | $45,560 | $76,550 | 1,590 | 0.58 | 0.54 |
| 3 | Connecticut profile | $28.35 | $58,980 | $45,330 | $73,340 | 970 | 0.57 | 0.54 |
| 4 | Massachusetts profile | $28.34 | $58,940 | $45,770 | $70,760 | 2,080 | 0.57 | 0.54 |
| 5 | New Jersey profile | $28.25 | $58,760 | $43,740 | $77,580 | 3,620 | 0.84 | 0.80 |
| 6 | Washington profile | $28.24 | $58,740 | $46,580 | $75,520 | 3,290 | 0.93 | 0.87 |
| 7 | New York profile | $27.94 | $58,120 | $44,450 | $77,100 | 4,780 | 0.49 | 0.47 |
| 8 | North Carolina profile | $27.78 | $57,780 | $40,030 | $70,050 | 4,800 | 0.97 | 0.92 |
| 9 | Delaware profile | $27.77 | $57,760 | $35,690 | $78,030 | 950 | 1.96 | 1.85 |
| 10 | Oregon profile | $27.72 | $57,650 | $42,030 | $72,850 | 1,920 | 0.98 | 0.92 |
| 11 | California profile | $27.55 | $57,300 | $39,170 | $75,940 | 14,680 | 0.81 | 0.76 |
| 12 | Nevada profile | $27.44 | $57,070 | $38,950 | $76,060 | 1,520 | 0.98 | 0.93 |
| 13 | Colorado profile | $27.29 | $56,760 | $37,020 | $75,010 | 2,500 | 0.87 | 0.82 |
| 14 | New Hampshire profile | $26.94 | $56,040 | $45,150 | $72,090 | 520 | 0.76 | 0.71 |
| 15 | Hawaii profile | $26.64 | $55,410 | $44,800 | $81,600 | 450 | 0.72 | 0.68 |
| 16 | Minnesota profile | $24.88 | $51,760 | $39,210 | $71,720 | 2,850 | 0.97 | 0.91 |
| 17 | Rhode Island profile | $24.79 | $51,560 | $31,450 | $65,570 | 650 | 1.30 | 1.23 |
| 18 | Michigan profile | $24.76 | $51,500 | $39,010 | $67,670 | 7,930 | 1.80 | 1.70 |
| 19 | Alaska profile | $24.75 | $51,470 | $44,660 | $66,500 | 330 | 1.01 | 0.95 |
| 20 | North Dakota profile | $24.66 | $51,290 | $42,730 | $69,800 | 980 | 2.29 | 2.16 |
| 21 | Florida profile | $24.29 | $50,510 | $36,280 | $66,410 | 10,690 | 1.08 | 1.02 |
| 22 | Virginia profile | $24.11 | $50,140 | $37,510 | $71,930 | 3,990 | 0.97 | 0.92 |
| 23 | Arizona profile | $24.10 | $50,120 | $37,780 | $75,230 | 4,700 | 1.45 | 1.37 |
| 24 | Iowa profile | $24.08 | $50,080 | $39,880 | $64,790 | 2,380 | 1.53 | 1.44 |
| 25 | Vermont profile | $24.07 | $50,060 | $43,350 | $60,930 | 290 | 0.97 | 0.91 |
| 26 | Maine profile | $24.05 | $50,020 | $44,870 | $61,600 | 650 | 1.02 | 0.96 |
| 27 | Illinois profile | $24.04 | $50,000 | $39,030 | $67,400 | 6,850 | 1.12 | 1.06 |
| 28 | Texas profile | $24.03 | $49,980 | $37,850 | $70,010 | 17,090 | 1.22 | 1.15 |
| 29 | Ohio profile | $23.63 | $49,150 | $39,180 | $64,260 | 5,800 | 1.05 | 0.99 |
| 30 | Nebraska profile | $23.55 | $48,970 | $40,130 | $62,300 | 1,010 | 0.99 | 0.93 |
| 31 | Wisconsin profile | $23.53 | $48,930 | $39,150 | $61,470 | 4,270 | 1.45 | 1.37 |
| 32 | Montana profile | $23.30 | $48,460 | $40,040 | $59,770 | 640 | 1.26 | 1.18 |
| 33 | Georgia profile | $23.23 | $48,310 | $34,730 | $64,690 | 4,020 | 0.82 | 0.78 |
| 34 | Utah profile | $23.13 | $48,110 | $39,180 | $61,350 | 2,820 | 1.63 | 1.53 |
| 35 | Idaho profile | $23.12 | $48,090 | $36,810 | $62,710 | 1,240 | 1.44 | 1.36 |
| 36 | Wyoming profile | $23.05 | $47,950 | $41,290 | $63,650 | 300 | 1.06 | 1.00 |
| 37 | Kentucky profile | $23.03 | $47,910 | $34,460 | $63,240 | 3,690 | 1.84 | 1.74 |
| 38 | Kansas profile | $22.91 | $47,640 | $37,340 | $66,430 | 2,770 | 1.93 | 1.82 |
| 39 | South Carolina profile | $22.84 | $47,500 | $28,690 | $64,590 | 2,820 | 1.23 | 1.16 |
| 40 | Pennsylvania profile | $22.77 | $47,350 | $36,250 | $63,250 | 4,330 | 0.72 | 0.67 |
| 41 | Indiana profile | $22.74 | $47,310 | $36,080 | $60,540 | 3,350 | 1.05 | 0.99 |
| 42 | Oklahoma profile | $22.70 | $47,210 | $34,670 | $63,000 | 3,300 | 1.93 | 1.82 |
| 43 | Missouri profile | $22.68 | $47,170 | $36,470 | $62,670 | 5,080 | 1.73 | 1.63 |
| 44 | South Dakota profile | $22.60 | $47,000 | $38,800 | $58,000 | 1,710 | 3.75 | 3.53 |
| 45 | Louisiana profile | $22.45 | $46,700 | $27,640 | $58,330 | 2,010 | 1.04 | 0.98 |
| 46 | New Mexico profile | $22.16 | $46,100 | $34,950 | $71,980 | 880 | 1.01 | 0.96 |
| 47 | Tennessee profile | $21.74 | $45,230 | $34,560 | $65,900 | 3,990 | 1.22 | 1.15 |
| 48 | Arkansas profile | $21.70 | $45,140 | $34,220 | $61,410 | 1,970 | 1.51 | 1.42 |
| 49 | West Virginia profile | $20.43 | $42,490 | $35,460 | $50,690 | 840 | 1.20 | 1.13 |
| 50 | Alabama profile | $19.38 | $40,300 | $29,460 | $57,410 | 2,960 | 1.40 | 1.32 |
| 51 | Mississippi profile | $18.81 | $39,120 | $31,030 | $57,400 | 1,770 | 1.53 | 1.44 |
Part of Office and Administrative Support Occupations. Compare any area in the wage explorer.
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 43-4131 Loan Interviewers and Clerks.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
- Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
- Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.
Sources
- BLS Standard Occupational Classification 2018, definition of 43-4131, U.S. Bureau of Labor Statistics (public domain).
- O*NET 30.1 Database, 43-4131.00, National Center for O*NET Development, USDOL/ETA (CC BY 4.0).
- OEWS May 2025 national industry-specific estimates, 4-digit NAICS (oesm25in4.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2021 national estimates (oesm21nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2022 national estimates (oesm22nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2023 national estimates (oesm23nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2024 national estimates (oesm24nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2025 national estimates (oesm25nat.zip), the site's data spine, US Bureau of Labor Statistics (public domain).
Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.
Description written 2026-10-17 in our own words from the sources above.