Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan (SOC 43-4111) earn a median $45,920 a year ($22.08 an hour) in the United States, with 148,060 employed as of May 2025; the highest-paying state is California.
What interviewers, except eligibility and loan do
Interviewers in this group question people by telephone, mail, in person, or by other means to complete forms, applications, or questionnaires. They ask specific questions in line with instructions, record the answers, and help people fill out forms. Typical items are a person's name, address, age, or state of residency. They review the data from each interview for completeness and accuracy, report problems in obtaining valid data, and compile, record, and code the results on a computer or a prescribed form. Some work in health care settings, where O*NET lists patient services such as answering the telephone, assisting patients with financial or medical questions, verifying benefits with an insurance provider, working out financing options, and billing patients or receiving payments. Others add telemarketing or customer service inquiries and keep staff records. The group excludes eligibility interviewers for government programs and loan interviewers, who have their own codes. Related titles include admitting interviewer and admissions clerk.
Typical entry: O*NET survey respondents most often report a high school diploma or equivalent as the education level for this occupation.
Also called: Admissions Advisor, Admissions Associate, Admissions Clerk, Admissions Recruiter, Admissions Representative.
National wage percentiles, May 2025
| Area | Basis | Percentile wage | Mean | Employment | ||||
|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||
| United States | Hourly | $16.30 | $18.43 | $22.08 | $25.53 | $30.20 | $22.71 | 148,060 |
| Annual | $33,900 | $38,330 | $45,920 | $53,090 | $62,810 | $47,240 | ||
Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.
Where interviewers, except eligibility and loan earn and work most
Five highest-paying states
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| California | Hourly | $19.87 | $22.98 | $27.34 | $31.24 | $37.38 | $28.00 | 22,250 | 1.22 | 1.28 |
| Annual | $41,330 | $47,790 | $56,880 | $64,990 | $77,740 | $58,230 | ||||
| New York | Hourly | $19.05 | $22.21 | $26.64 | $29.28 | $35.31 | $26.44 | 9,260 | 0.96 | 1.00 |
| Annual | $39,620 | $46,200 | $55,410 | $60,910 | $73,440 | $55,000 | ||||
| Washington | Hourly | $20.24 | $22.44 | $24.56 | $28.95 | $30.29 | $25.79 | 3,050 | 0.86 | 0.90 |
| Annual | $42,110 | $46,680 | $51,090 | $60,210 | $63,010 | $53,640 | ||||
| Oregon | Hourly | $19.77 | $23.28 | $24.39 | $28.68 | $29.91 | $25.06 | 1,710 | 0.87 | 0.91 |
| Annual | $41,120 | $48,420 | $50,730 | $59,650 | $62,210 | $52,130 | ||||
| Massachusetts | Hourly | $20.36 | $22.76 | $24.20 | $28.75 | $31.83 | $25.86 | 3,050 | 0.84 | 0.88 |
| Annual | $42,350 | $47,340 | $50,340 | $59,800 | $66,200 | $53,790 | ||||
Five states with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| California | Hourly | $19.87 | $22.98 | $27.34 | $31.24 | $37.38 | $28.00 | 22,250 | 1.22 | 1.28 |
| Annual | $41,330 | $47,790 | $56,880 | $64,990 | $77,740 | $58,230 | ||||
| Texas | Hourly | $12.95 | $17.41 | $21.15 | $23.73 | $28.28 | $20.92 | 13,930 | 0.99 | 1.04 |
| Annual | $26,940 | $36,220 | $43,980 | $49,350 | $58,820 | $43,510 | ||||
| New York | Hourly | $19.05 | $22.21 | $26.64 | $29.28 | $35.31 | $26.44 | 9,260 | 0.96 | 1.00 |
| Annual | $39,620 | $46,200 | $55,410 | $60,910 | $73,440 | $55,000 | ||||
| Florida | Hourly | $13.82 | $17.96 | $20.91 | $22.76 | $28.59 | $21.07 | 7,420 | 0.75 | 0.78 |
| Annual | $28,740 | $37,350 | $43,500 | $47,350 | $59,470 | $43,820 | ||||
| Ohio | Hourly | $17.30 | $18.40 | $20.42 | $23.13 | $27.18 | $21.31 | 6,730 | 1.21 | 1.27 |
| Annual | $35,990 | $38,270 | $42,480 | $48,100 | $56,530 | $44,320 | ||||
Five highest-paying metropolitan areas
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| San Jose-Sunnyvale-Santa Clara, CA | Hourly | $24.42 | $28.11 | $34.06 | $37.48 | $45.70 | $34.04 | 1,110 | 0.98 | 1.02 |
| Annual | $50,780 | $58,480 | $70,840 | $77,950 | $95,060 | $70,810 | ||||
| Vallejo, CA | Hourly | $21.38 | $26.21 | $33.09 | $37.80 | $39.30 | $31.88 | 120 | 0.86 | 0.90 |
| Annual | $44,470 | $54,520 | $68,830 | $78,620 | $81,750 | $66,310 | ||||
| Barnstable Town, MA | Hourly | $18.99 | $22.57 | $31.89 | $32.75 | $32.75 | $27.76 | 80 | 0.90 | 0.94 |
| Annual | $39,500 | $46,950 | $66,320 | $68,120 | $68,120 | $57,730 | ||||
| Santa Cruz-Watsonville, CA | Hourly | $21.84 | $24.33 | $30.62 | $36.35 | $40.29 | $31.41 | 100 | 1.02 | 1.07 |
| Annual | $45,420 | $50,610 | $63,690 | $75,610 | $83,790 | $65,340 | ||||
| San Francisco-Oakland-Fremont, CA | Hourly | $21.05 | $26.30 | $30.30 | $39.66 | $45.98 | $32.56 | 2,540 | 1.07 | 1.12 |
| Annual | $43,790 | $54,710 | $63,020 | $82,500 | $95,630 | $67,720 | ||||
Five metropolitan areas with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $20.00 | $22.97 | $27.56 | $29.39 | $35.44 | $27.03 | 9,460 | 1.00 | 1.05 |
| Annual | $41,600 | $47,770 | $57,330 | $61,130 | $73,710 | $56,210 | ||||
| Los Angeles-Long Beach-Anaheim, CA | Hourly | $20.28 | $23.14 | $26.82 | $30.37 | $35.77 | $27.30 | 8,500 | 1.36 | 1.42 |
| Annual | $42,170 | $48,140 | $55,780 | $63,160 | $74,400 | $56,770 | ||||
| Dallas-Fort Worth-Arlington, TX | Hourly | $13.05 | $19.00 | $22.75 | $25.38 | $28.54 | $22.32 | 4,220 | 1.04 | 1.09 |
| Annual | $27,150 | $39,520 | $47,320 | $52,790 | $59,360 | $46,430 | ||||
| Denver-Aurora-Centennial, CO | Hourly | $20.85 | $23.12 | $24.13 | $27.49 | $29.21 | $24.91 | 3,100 | 1.93 | 2.02 |
| Annual | $43,360 | $48,080 | $50,180 | $57,180 | $60,750 | $51,810 | ||||
| Houston-Pasadena-The Woodlands, TX | Hourly | $12.18 | $16.54 | $21.34 | $24.07 | $28.32 | $20.90 | 2,910 | 0.88 | 0.93 |
| Annual | $25,340 | $34,400 | $44,400 | $50,070 | $58,900 | $43,460 | ||||
Top industries employing interviewers, except eligibility and loan
General Medical and Surgical Hospitals employ 41.7% of interviewers, except eligibility and loan nationally (61,700 jobs) at a median $46,000 a year ($22.12 an hour), followed by Offices of Physicians (8.2%) and Other Professional, Scientific, and Technical Services (5.8%).
| Industry | Employment | Share of occupation | Median annual | Median hourly |
|---|---|---|---|---|
| General Medical and Surgical Hospitals NAICS 622100 | 61,700 | 41.7% | $46,000 | $22.12 |
| Offices of Physicians NAICS 621100 | 12,120 | 8.2% | $43,460 | $20.89 |
| Other Professional, Scientific, and Technical Services NAICS 541900 | 8,620 | 5.8% | $35,360 | $17.00 |
| Colleges, Universities, and Professional Schools NAICS 611300 | 8,040 | 5.4% | $51,280 | $24.66 |
| Outpatient Care Centers NAICS 621400 | 5,380 | 3.6% | $46,620 | $22.41 |
Share is the industry's employment over the occupation's national employment (148,060). Industries whose employment BLS withheld are not ranked.
Published medians, May 2021 to May 2025
BLS published a median annual wage of $37,220 for interviewers, except eligibility and loan in May 2021 and $45,920 in May 2025, with employment of 169,840 and 148,060.
| Release | Median annual | Median hourly | Employment |
|---|---|---|---|
| May 2021 | $37,220 | $17.89 | 169,840 |
| May 2022 | $38,700 | $18.61 | 168,680 |
| May 2023 | $40,300 | $19.38 | 160,550 |
| May 2024 | $43,830 | $21.07 | 157,310 |
| May 2025 | $45,920 | $22.08 | 148,060 |
BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.
Every state, by median wage
50 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.
| Rank | State | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|---|
| 1 | California profile | $27.34 | $56,880 | $41,330 | $77,740 | 22,250 | 1.22 | 1.28 |
| 2 | New York profile | $26.64 | $55,410 | $39,620 | $73,440 | 9,260 | 0.96 | 1.00 |
| 3 | Washington profile | $24.56 | $51,090 | $42,110 | $63,010 | 3,050 | 0.86 | 0.90 |
| 4 | Oregon profile | $24.39 | $50,730 | $41,120 | $62,210 | 1,710 | 0.87 | 0.91 |
| 5 | Massachusetts profile | $24.20 | $50,340 | $42,350 | $66,200 | 3,050 | 0.84 | 0.88 |
| 6 | Minnesota profile | $24.03 | $49,980 | $40,090 | $61,380 | 1,950 | 0.66 | 0.69 |
| 7 | Rhode Island profile | $23.93 | $49,780 | $34,990 | $64,420 | 370 | 0.74 | 0.77 |
| 8 | District of Columbia profile | $23.91 | $49,730 | $46,210 | $91,990 | 640 | 0.91 | 0.96 |
| 9 | Colorado profile | $23.88 | $49,660 | $40,520 | $60,390 | 5,360 | 1.87 | 1.96 |
| 10 | Vermont profile | $23.79 | $49,480 | $39,540 | $59,980 | 380 | 1.26 | 1.33 |
| 11 | Delaware profile | $23.56 | $49,010 | $40,260 | $58,240 | 570 | 1.17 | 1.23 |
| 12 | New Hampshire profile | $23.51 | $48,890 | $37,010 | $71,410 | 1,390 | 2.03 | 2.13 |
| 13 | Connecticut profile | $23.07 | $47,980 | $38,590 | $64,310 | 1,210 | 0.71 | 0.75 |
| 14 | Alaska profile | $22.90 | $47,630 | $46,190 | $62,360 | 80 | 0.24 | 0.25 |
| 15 | Maryland profile | $22.86 | $47,550 | $39,120 | $59,330 | 2,510 | 0.91 | 0.95 |
| 16 | New Jersey profile | $22.78 | $47,380 | $35,420 | $61,330 | 4,170 | 0.97 | 1.02 |
| 17 | Wisconsin profile | $22.15 | $46,070 | $37,600 | $59,420 | 1,130 | 0.38 | 0.40 |
| 18 | Virginia profile | $21.29 | $44,280 | $32,070 | $59,070 | 2,250 | 0.55 | 0.58 |
| 19 | Michigan profile | $21.24 | $44,180 | $36,840 | $62,040 | 4,590 | 1.04 | 1.09 |
| 20 | Nebraska profile | $21.22 | $44,130 | $37,300 | $51,420 | 2,280 | 2.23 | 2.34 |
| 21 | Pennsylvania profile | $21.19 | $44,070 | $30,520 | $65,580 | 3,640 | 0.60 | 0.63 |
| 22 | Texas profile | $21.15 | $43,980 | $26,940 | $58,820 | 13,930 | 0.99 | 1.04 |
| 23 | South Dakota profile | $21.12 | $43,930 | $35,510 | $50,770 | 590 | 1.30 | 1.36 |
| 24 | Maine profile | $21.07 | $43,830 | $37,810 | $49,320 | 1,000 | 1.56 | 1.64 |
| 25 | Florida profile | $20.91 | $43,500 | $28,740 | $59,470 | 7,420 | 0.75 | 0.78 |
| 26 | Arizona profile | $20.77 | $43,200 | $35,870 | $64,210 | 2,630 | 0.81 | 0.85 |
| 27 | Illinois profile | $20.77 | $43,200 | $31,200 | $59,230 | 2,240 | 0.37 | 0.39 |
| 28 | Montana profile | $20.66 | $42,970 | $37,220 | $56,270 | 760 | 1.49 | 1.56 |
| 29 | Ohio profile | $20.42 | $42,480 | $35,990 | $56,530 | 6,730 | 1.21 | 1.27 |
| 30 | Nevada profile | $20.35 | $42,340 | $27,520 | $59,770 | 2,190 | 1.41 | 1.49 |
| 31 | Utah profile | $19.97 | $41,530 | $28,080 | $51,750 | 570 | 0.33 | 0.34 |
| 32 | Georgia profile | $19.93 | $41,450 | $23,940 | $56,470 | 1,910 | 0.39 | 0.41 |
| 33 | Indiana profile | $19.47 | $40,510 | $35,220 | $56,630 | 3,280 | 1.03 | 1.08 |
| 34 | Kentucky profile | $19.47 | $40,490 | $29,880 | $51,670 | 1,050 | 0.53 | 0.55 |
| 35 | Wyoming profile | $19.26 | $40,050 | $36,340 | $52,440 | 420 | 1.48 | 1.56 |
| 36 | Iowa profile | $19.00 | $39,520 | $35,650 | $47,590 | 1,800 | 1.16 | 1.21 |
| 37 | Idaho profile | $18.97 | $39,450 | $22,450 | $47,900 | 560 | 0.65 | 0.68 |
| 38 | Kansas profile | $18.96 | $39,430 | $34,660 | $54,080 | 3,640 | 2.54 | 2.66 |
| 39 | Tennessee profile | $18.91 | $39,340 | $27,420 | $49,500 | 1,660 | 0.51 | 0.53 |
| 40 | North Carolina profile | $18.85 | $39,200 | $31,710 | $51,000 | 2,330 | 0.47 | 0.50 |
| 41 | Oklahoma profile | $18.81 | $39,130 | $31,130 | $48,080 | 1,480 | 0.87 | 0.91 |
| 42 | Missouri profile | $18.72 | $38,940 | $35,910 | $48,440 | 3,470 | 1.18 | 1.24 |
| 43 | South Carolina profile | $18.67 | $38,830 | $26,430 | $53,110 | 940 | 0.41 | 0.43 |
| 44 | North Dakota profile | $18.56 | $38,590 | $21,800 | $54,010 | 160 | 0.37 | 0.39 |
| 45 | Louisiana profile | $17.88 | $37,190 | $30,360 | $46,840 | 4,440 | 2.30 | 2.41 |
| 46 | Arkansas profile | $17.86 | $37,150 | $31,170 | $48,370 | 2,990 | 2.30 | 2.41 |
| 47 | West Virginia profile | $17.54 | $36,480 | $29,730 | $44,030 | 2,480 | 3.54 | 3.71 |
| 48 | Hawaii profile | $17.15 | $35,680 | $30,740 | $52,610 | ** | ** | ** |
| 49 | Mississippi profile | $16.88 | $35,110 | $28,120 | $44,980 | 2,200 | 1.89 | 1.98 |
| 50 | Alabama profile | $16.43 | $34,180 | $27,890 | $46,060 | 3,120 | 1.48 | 1.55 |
Part of Office and Administrative Support Occupations. Compare any area in the wage explorer.
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 43-4111 Interviewers, Except Eligibility and Loan.
**- Employment estimate not available.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
- Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
- Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.
Sources
- BLS Standard Occupational Classification 2018, definition of 43-4111, U.S. Bureau of Labor Statistics (public domain).
- O*NET 30.1 Database, 43-4111.00, National Center for O*NET Development, USDOL/ETA (CC BY 4.0).
- OEWS May 2025 national industry-specific estimates, 4-digit NAICS (oesm25in4.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2021 national estimates (oesm21nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2022 national estimates (oesm22nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2023 national estimates (oesm23nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2024 national estimates (oesm24nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2025 national estimates (oesm25nat.zip), the site's data spine, US Bureau of Labor Statistics (public domain).
Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.
Description written 2026-10-17 in our own words from the sources above.