General and Operations Managers
General and Operations Managers (SOC 11-1021) earn a median $105,770 a year ($50.85 an hour) in the United States, with 3,503,020 employed as of May 2025; the highest-paying state is New Jersey.
What general and operations managers do
General and operations managers oversee the running of an organization or a major unit of it when the job is too broad to fit any single management specialty such as finance, personnel, or purchasing. They are found in private and public sector organizations alike. Typical duties include reviewing sales, cost, and performance reports to see where goals are being missed, setting staff schedules and assigning work, coordinating budgets, and putting departmental policies and procedures into effect. They also take part in hiring, training, and evaluating employees. They generally work through subordinate supervisors rather than directing frontline staff themselves. The category excludes first-line supervisors, who manage workers directly, and it also excludes managers who concentrate on one function and are classified under that function. Chief executives sit above this level and set policy for the whole organization. Their tasks also include directing administrative activities tied to making products or providing services, and planning promotions that need coordination with other department managers.
Typical entry: O*NET respondents most often report a high school diploma or equivalent as the typical level of education for this occupation.
Also called: Area Manager, Boards and Commissions Director, Business Coordinator, Business Manager, Center Manager.
National wage percentiles, May 2025
| Area | Basis | Percentile wage | Mean | Employment | ||||
|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||
| United States | Hourly | $24.08 | $34.77 | $50.85 | $80.42 | $121.82 | $64.87 | 3,503,020 |
| Annual | $50,090 | $72,320 | $105,770 | $167,280 | $253,390 | $134,940 | ||
Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.
Where general and operations managers earn and work most
Five highest-paying states
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New Jersey | Hourly | $37.19 | $53.64 | $83.51 | $136.66 | $179.22 | $98.68 | 53,000 | 12.37 | 0.55 |
| Annual | $77,350 | $111,580 | $173,690 | $284,250 | $372,770 | $205,250 | ||||
| District of Columbia | Hourly | $42.59 | $61.11 | $80.77 | $98.51 | $150.03 | $86.12 | 36,150 | 51.50 | 2.29 |
| Annual | $88,590 | $127,110 | $168,000 | $204,890 | $312,070 | $179,130 | ||||
| South Dakota | Hourly | $41.34 | $50.58 | $66.06 | $88.99 | $111.54 | $73.57 | 4,280 | 9.36 | 0.42 |
| Annual | $85,990 | $105,210 | $137,400 | $185,100 | $232,000 | $153,020 | ||||
| Connecticut | Hourly | $32.70 | $45.82 | $65.97 | $99.93 | $150.43 | $80.48 | 39,070 | 23.03 | 1.02 |
| Annual | $68,010 | $95,300 | $137,220 | $207,860 | $312,890 | $167,400 | ||||
| Delaware | Hourly | $35.30 | $47.08 | $65.97 | $96.16 | $149.38 | $78.76 | 5,000 | 10.31 | 0.46 |
| Annual | $73,430 | $97,920 | $137,220 | $200,010 | $310,700 | $163,820 | ||||
Five states with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Texas | Hourly | $22.21 | $30.99 | $49.63 | $81.02 | $127.22 | $64.08 | 431,310 | 30.65 | 1.36 |
| Annual | $46,190 | $64,470 | $103,230 | $168,510 | $264,620 | $133,280 | ||||
| California | Hourly | $29.03 | $39.24 | $59.81 | $89.54 | $141.26 | $73.20 | 300,840 | 16.52 | 0.73 |
| Annual | $60,370 | $81,620 | $124,390 | $186,230 | $293,810 | $152,250 | ||||
| Florida | Hourly | $23.40 | $32.89 | $48.84 | $76.12 | $108.69 | $61.03 | 236,290 | 23.80 | 1.06 |
| Annual | $48,670 | $68,400 | $101,580 | $158,340 | $226,080 | $126,940 | ||||
| New York | Hourly | $29.97 | $41.24 | $62.91 | $100.54 | $161.57 | $80.68 | 206,740 | 21.34 | 0.95 |
| Annual | $62,340 | $85,770 | $130,860 | $209,110 | $336,070 | $167,820 | ||||
| Pennsylvania | Hourly | $24.04 | $34.89 | $49.58 | $76.35 | $106.02 | $60.68 | 172,010 | 28.36 | 1.26 |
| Annual | $49,990 | $72,580 | $103,130 | $158,800 | $220,530 | $126,200 | ||||
Five highest-paying metropolitan areas
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Trenton-Princeton, NJ | Hourly | $38.97 | $57.98 | $87.23 | $144.06 | $210.65 | $103.92 | 3,100 | 12.91 | 0.57 |
| Annual | $81,050 | $120,590 | $181,450 | $299,640 | $438,160 | $216,150 | ||||
| San Jose-Sunnyvale-Santa Clara, CA | Hourly | $36.97 | $49.20 | $78.78 | $118.09 | $166.73 | $91.50 | 17,230 | 15.18 | 0.67 |
| Annual | $76,890 | $102,330 | $163,860 | $245,630 | $346,810 | $190,310 | ||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $34.15 | $48.10 | $75.48 | $108.82 | $175.37 | $90.96 | 177,850 | 18.74 | 0.83 |
| Annual | $71,030 | $100,040 | $157,000 | $226,350 | $364,770 | $189,200 | ||||
| Washington-Arlington-Alexandria, DC-VA-MD-WV | Hourly | $32.50 | $48.00 | $75.22 | $96.64 | $140.11 | $78.67 | 112,530 | 35.88 | 1.59 |
| Annual | $67,600 | $99,840 | $156,460 | $201,010 | $291,420 | $163,620 | ||||
| Boulder, CO | Hourly | $34.02 | $47.93 | $73.13 | $109.06 | $165.80 | $86.85 | 2,750 | 14.29 | 0.63 |
| Annual | $70,760 | $99,700 | $152,100 | $226,850 | $344,870 | $180,640 | ||||
Five metropolitan areas with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $34.15 | $48.10 | $75.48 | $108.82 | $175.37 | $90.96 | 177,850 | 18.74 | 0.83 |
| Annual | $71,030 | $100,040 | $157,000 | $226,350 | $364,770 | $189,200 | ||||
| Dallas-Fort Worth-Arlington, TX | Hourly | $22.46 | $34.15 | $53.37 | $83.29 | $134.53 | $66.88 | 125,090 | 30.89 | 1.37 |
| Annual | $46,710 | $71,040 | $111,010 | $173,250 | $279,830 | $139,120 | ||||
| Chicago-Naperville-Elgin, IL-IN | Hourly | $27.89 | $36.97 | $52.59 | $84.21 | $143.31 | $69.11 | 122,930 | 27.24 | 1.21 |
| Annual | $58,000 | $76,900 | $109,390 | $175,170 | $298,090 | $143,740 | ||||
| Washington-Arlington-Alexandria, DC-VA-MD-WV | Hourly | $32.50 | $48.00 | $75.22 | $96.64 | $140.11 | $78.67 | 112,530 | 35.88 | 1.59 |
| Annual | $67,600 | $99,840 | $156,460 | $201,010 | $291,420 | $163,620 | ||||
| Los Angeles-Long Beach-Anaheim, CA | Hourly | $30.00 | $40.00 | $60.50 | $90.13 | $144.23 | $75.54 | 104,610 | 16.68 | 0.74 |
| Annual | $62,400 | $83,200 | $125,830 | $187,480 | $299,990 | $157,110 | ||||
Top industries employing general and operations managers
Restaurants and Other Eating Places employ 4.7% of general and operations managers nationally (164,670 jobs) at a median $64,320 a year ($30.92 an hour), followed by Management, Scientific, and Technical Consulting Services (4.0%) and Management of Companies and Enterprises (3.6%).
| Industry | Employment | Share of occupation | Median annual | Median hourly |
|---|---|---|---|---|
| Restaurants and Other Eating Places NAICS 722500 | 164,670 | 4.7% | $64,320 | $30.92 |
| Management, Scientific, and Technical Consulting Services NAICS 541600 | 140,980 | 4.0% | $151,280 | $72.73 |
| Management of Companies and Enterprises NAICS 551100 | 124,740 | 3.6% | $165,260 | $79.45 |
| Computer Systems Design and Related Services NAICS 541500 | 94,950 | 2.7% | $157,700 | $75.82 |
| Local Government, excluding Schools and Hospitals (OEWS Designation) NAICS 999300 | 79,460 | 2.3% | $130,630 | $62.81 |
Share is the industry's employment over the occupation's national employment (3,503,020). Industries whose employment BLS withheld are not ranked.
Published medians, May 2021 to May 2025
BLS published a median annual wage of $97,970 for general and operations managers in May 2021 and $105,770 in May 2025, with employment of 2,984,920 and 3,503,020.
| Release | Median annual | Median hourly | Employment |
|---|---|---|---|
| May 2021 | $97,970 | $47.10 | 2,984,920 |
| May 2022 | $98,100 | $47.16 | 3,376,680 |
| May 2023 | $101,280 | $48.69 | 3,507,810 |
| May 2024 | $102,950 | $49.50 | 3,584,420 |
| May 2025 | $105,770 | $50.85 | 3,503,020 |
BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.
Every state, by median wage
51 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.
| Rank | State | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|---|
| 1 | New Jersey profile | $83.51 | $173,690 | $77,350 | $372,770 | 53,000 | 12.37 | 0.55 |
| 2 | District of Columbia profile | $80.77 | $168,000 | $88,590 | $312,070 | 36,150 | 51.50 | 2.29 |
| 3 | South Dakota profile | $66.06 | $137,400 | $85,990 | $232,000 | 4,280 | 9.36 | 0.42 |
| 4 | Connecticut profile | $65.97 | $137,220 | $68,010 | $312,890 | 39,070 | 23.03 | 1.02 |
| 5 | Delaware profile | $65.97 | $137,220 | $73,430 | $310,700 | 5,000 | 10.31 | 0.46 |
| 6 | Washington profile | $64.30 | $133,750 | $77,680 | $269,320 | 50,630 | 14.26 | 0.63 |
| 7 | Colorado profile | $63.39 | $131,840 | $65,310 | $305,040 | 41,870 | 14.57 | 0.65 |
| 8 | New York profile | $62.91 | $130,860 | $62,340 | $336,070 | 206,740 | 21.34 | 0.95 |
| 9 | Massachusetts profile | $61.16 | $127,220 | $60,700 | $314,780 | 95,880 | 26.36 | 1.17 |
| 10 | New Hampshire profile | $59.94 | $124,680 | $61,100 | $264,270 | 22,110 | 32.36 | 1.44 |
| 11 | California profile | $59.81 | $124,390 | $60,370 | $293,810 | 300,840 | 16.52 | 0.73 |
| 12 | Virginia profile | $58.69 | $122,080 | $56,400 | $261,060 | 103,590 | 25.21 | 1.12 |
| 13 | Wisconsin profile | $57.08 | $118,730 | $59,540 | $247,560 | 36,910 | 12.55 | 0.56 |
| 14 | Maryland profile | $56.70 | $117,930 | $58,190 | $235,850 | 96,740 | 35.01 | 1.55 |
| 15 | Rhode Island profile | $56.43 | $117,380 | $64,990 | $243,520 | 9,150 | 18.24 | 0.81 |
| 16 | Alaska profile | $56.07 | $116,630 | $63,320 | $219,350 | 6,020 | 18.48 | 0.82 |
| 17 | Alabama profile | $53.75 | $111,790 | $55,160 | $243,600 | 30,170 | 14.27 | 0.63 |
| 18 | Hawaii profile | $52.01 | $108,180 | $53,230 | $217,160 | 13,380 | 21.32 | 0.95 |
| 19 | Indiana profile | $52.01 | $108,170 | $53,820 | $248,610 | 47,180 | 14.74 | 0.65 |
| 20 | Tennessee profile | $51.43 | $106,970 | $50,820 | $230,660 | 63,720 | 19.44 | 0.86 |
| 21 | Mississippi profile | $51.29 | $106,680 | $48,620 | $238,230 | 10,630 | 9.14 | 0.41 |
| 22 | South Carolina profile | $51.00 | $106,080 | $56,520 | $219,350 | 32,230 | 13.98 | 0.62 |
| 23 | Georgia profile | $49.87 | $103,730 | $47,440 | $237,460 | 111,060 | 22.72 | 1.01 |
| 24 | Illinois profile | $49.80 | $103,570 | $53,240 | $269,320 | 171,300 | 28.09 | 1.25 |
| 25 | Oregon profile | $49.76 | $103,490 | $54,350 | $237,090 | 36,190 | 18.40 | 0.82 |
| 26 | Texas profile | $49.63 | $103,230 | $46,190 | $264,620 | 431,310 | 30.65 | 1.36 |
| 27 | Pennsylvania profile | $49.58 | $103,130 | $49,990 | $220,530 | 172,010 | 28.36 | 1.26 |
| 28 | North Carolina profile | $49.01 | $101,950 | $48,340 | $238,230 | 63,740 | 12.90 | 0.57 |
| 29 | Louisiana profile | $48.94 | $101,790 | $50,470 | $219,240 | 43,220 | 22.34 | 0.99 |
| 30 | Florida profile | $48.84 | $101,580 | $48,670 | $226,080 | 236,290 | 23.80 | 1.06 |
| 31 | Wyoming profile | $47.93 | $99,700 | $50,740 | $214,810 | 7,470 | 26.62 | 1.18 |
| 32 | Michigan profile | $47.85 | $99,530 | $49,380 | $222,810 | 85,860 | 19.50 | 0.87 |
| 33 | Nevada profile | $47.79 | $99,390 | $47,950 | $255,060 | 38,920 | 25.08 | 1.11 |
| 34 | Minnesota profile | $47.76 | $99,340 | $46,960 | $209,970 | 72,860 | 24.70 | 1.10 |
| 35 | Maine profile | $47.53 | $98,860 | $52,560 | $190,050 | 14,770 | 23.05 | 1.02 |
| 36 | Vermont profile | $47.42 | $98,640 | $59,500 | $218,550 | 8,000 | 26.32 | 1.17 |
| 37 | New Mexico profile | $47.42 | $98,630 | $47,710 | $214,590 | 16,330 | 18.75 | 0.83 |
| 38 | North Dakota profile | $47.20 | $98,170 | $52,000 | $184,720 | 11,150 | 25.96 | 1.15 |
| 39 | Utah profile | $47.04 | $97,850 | $44,100 | $213,270 | 42,580 | 24.53 | 1.09 |
| 40 | Ohio profile | $46.97 | $97,700 | $47,400 | $216,360 | 153,160 | 27.60 | 1.22 |
| 41 | Arizona profile | $45.58 | $94,800 | $47,990 | $220,280 | 110,480 | 34.11 | 1.51 |
| 42 | Kansas profile | $44.63 | $92,840 | $51,780 | $212,700 | 24,660 | 17.16 | 0.76 |
| 43 | Montana profile | $43.93 | $91,380 | $48,890 | $187,260 | 11,840 | 23.15 | 1.03 |
| 44 | Oklahoma profile | $43.48 | $90,430 | $45,840 | $202,740 | 43,890 | 25.70 | 1.14 |
| 45 | Iowa profile | $42.16 | $87,690 | $42,850 | $191,990 | 30,760 | 19.73 | 0.88 |
| 46 | Nebraska profile | $40.91 | $85,090 | $48,010 | $193,080 | 24,030 | 23.46 | 1.04 |
| 47 | West Virginia profile | $39.66 | $82,500 | $45,500 | $175,070 | 15,300 | 21.80 | 0.97 |
| 48 | Idaho profile | $38.65 | $80,390 | $41,920 | $170,990 | 24,880 | 29.01 | 1.29 |
| 49 | Kentucky profile | $38.16 | $79,370 | $40,500 | $176,820 | 52,100 | 26.04 | 1.16 |
| 50 | Missouri profile | $38.12 | $79,300 | $42,460 | $188,820 | 109,020 | 37.13 | 1.65 |
| 51 | Arkansas profile | $35.60 | $74,050 | $36,200 | $173,080 | 34,570 | 26.52 | 1.18 |
Part of Management Occupations. Compare any area in the wage explorer.
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 11-1021 General and Operations Managers.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
- Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
- Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.
Sources
- BLS Standard Occupational Classification 2018, definition of 11-1021, U.S. Bureau of Labor Statistics (public domain).
- O*NET 30.1 Database, 11-1021.00, National Center for O*NET Development, USDOL/ETA (CC BY 4.0).
- OEWS May 2025 national industry-specific estimates, 4-digit NAICS (oesm25in4.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2021 national estimates (oesm21nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2022 national estimates (oesm22nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2023 national estimates (oesm23nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2024 national estimates (oesm24nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2025 national estimates (oesm25nat.zip), the site's data spine, US Bureau of Labor Statistics (public domain).
Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.
Description written 2026-10-17 in our own words from the sources above.