Concierges
Concierges (SOC 39-6012) earn a median $38,950 a year ($18.73 an hour) in the United States, with 49,240 employed as of May 2025; the highest-paying state is Hawaii.
What concierges do
Concierges help patrons in hotels, apartment buildings, and office buildings with personal services. They may take messages, arrange or advise on transportation, business services, or entertainment, and follow up on guest requests for housekeeping and maintenance. They share information about local shopping, dining, nightlife, and recreation, and give directions. They book restaurant tables, spa appointments, or golf tee times, get tickets to special events, and order flowers. They set up sightseeing and tours, buy airline or train tickets, reserve rental cars, or arrange shuttles, and they collect and deliver items or do errands for guests. Some plan special events, parties, or meetings, sometimes booking musicians or celebrities. They work in hotels, apartment buildings, and office buildings alike. Variants of the title include chef concierge, club concierge, and activities concierge.
Typical entry: O*NET respondents most often report a high school diploma or equivalent as the usual education level (about 45 percent).
Also called: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Concierge Security Officer.
National wage percentiles, May 2025
| Area | Basis | Percentile wage | Mean | Employment | ||||
|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||
| United States | Hourly | $15.20 | $17.15 | $18.73 | $22.76 | $27.68 | $20.44 | 49,240 |
| Annual | $31,620 | $35,660 | $38,950 | $47,350 | $57,570 | $42,510 | ||
Employment per 1,000 jobs and the location quotient are area measures; they appear in the state and metro tables below. To see what a wage in this range leaves after tax, use FastCalc's take-home pay calculator.
Where concierges earn and work most
Five highest-paying states
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Hawaii | Hourly | $20.53 | $23.33 | $28.89 | $30.81 | $34.31 | $28.09 | 510 | 0.82 | 2.59 |
| Annual | $42,690 | $48,530 | $60,090 | $64,080 | $71,360 | $58,420 | ||||
| New York | Hourly | $18.66 | $22.58 | $27.68 | $29.48 | $30.71 | $25.99 | 6,040 | 0.62 | 1.97 |
| Annual | $38,820 | $46,960 | $57,570 | $61,320 | $63,880 | $54,060 | ||||
| Rhode Island | Hourly | $23.23 | $23.30 | $26.37 | $26.37 | $26.37 | $25.30 | ** | ** | ** |
| Annual | $48,310 | $48,460 | $54,850 | $54,850 | $54,860 | $52,630 | ||||
| Wyoming | Hourly | $17.40 | $24.84 | $25.03 | $28.95 | $29.17 | $24.89 | 50 | 0.18 | 0.58 |
| Annual | $36,190 | $51,660 | $52,060 | $60,220 | $60,680 | $51,770 | ||||
| Washington | Hourly | $17.79 | $20.93 | $22.75 | $23.50 | $28.30 | $22.88 | 1,320 | 0.37 | 1.18 |
| Annual | $37,010 | $43,530 | $47,330 | $48,880 | $58,870 | $47,600 | ||||
Five states with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New York | Hourly | $18.66 | $22.58 | $27.68 | $29.48 | $30.71 | $25.99 | 6,040 | 0.62 | 1.97 |
| Annual | $38,820 | $46,960 | $57,570 | $61,320 | $63,880 | $54,060 | ||||
| Florida | Hourly | $13.63 | $15.82 | $17.15 | $20.71 | $24.51 | $18.90 | 5,380 | 0.54 | 1.71 |
| Annual | $28,360 | $32,910 | $35,660 | $43,070 | $50,970 | $39,320 | ||||
| California | Hourly | $17.67 | $18.52 | $20.94 | $25.76 | $29.02 | $22.53 | 5,150 | 0.28 | 0.89 |
| Annual | $36,750 | $38,530 | $43,560 | $53,580 | $60,360 | $46,870 | ||||
| District of Columbia | Hourly | $17.95 | $18.24 | $18.38 | $21.70 | $24.27 | $20.33 | 3,000 | 4.27 | 13.48 |
| Annual | $37,340 | $37,930 | $38,230 | $45,130 | $50,490 | $42,280 | ||||
| New Jersey | Hourly | $16.76 | $17.10 | $18.14 | $21.21 | $24.61 | $19.56 | 2,650 | 0.62 | 1.95 |
| Annual | $34,850 | $35,570 | $37,740 | $44,130 | $51,190 | $40,680 | ||||
Five highest-paying metropolitan areas
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Kahului-Wailuku, HI | Hourly | $22.38 | $23.73 | $30.49 | $33.26 | $38.37 | $30.88 | 200 | 2.71 | 8.55 |
| Annual | $46,550 | $49,360 | $63,430 | $69,180 | $79,810 | $64,230 | ||||
| Urban Honolulu, HI | Hourly | $17.25 | $21.12 | $27.02 | $29.62 | $30.81 | $25.66 | 220 | 0.50 | 1.56 |
| Annual | $35,880 | $43,920 | $56,200 | $61,610 | $64,090 | $53,360 | ||||
| Napa, CA | Hourly | $19.76 | $22.66 | $26.64 | $28.84 | $35.16 | $26.77 | 90 | 1.15 | 3.63 |
| Annual | $41,100 | $47,130 | $55,420 | $59,990 | $73,130 | $55,680 | ||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $18.00 | $18.93 | $24.61 | $27.68 | $30.13 | $24.62 | 7,630 | 0.80 | 2.54 |
| Annual | $37,440 | $39,370 | $51,190 | $57,570 | $62,680 | $51,200 | ||||
| Reading, PA | Hourly | $17.57 | $18.67 | $24.10 | $24.10 | $24.10 | $21.84 | 50 | 0.28 | 0.89 |
| Annual | $36,550 | $38,820 | $50,130 | $50,130 | $50,130 | $45,440 | ||||
Five metropolitan areas with the most jobs
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New York-Newark-Jersey City, NY-NJ | Hourly | $18.00 | $18.93 | $24.61 | $27.68 | $30.13 | $24.62 | 7,630 | 0.80 | 2.54 |
| Annual | $37,440 | $39,370 | $51,190 | $57,570 | $62,680 | $51,200 | ||||
| Washington-Arlington-Alexandria, DC-VA-MD-WV | Hourly | $17.93 | $18.24 | $18.66 | $21.68 | $23.03 | $20.24 | 4,650 | 1.48 | 4.68 |
| Annual | $37,300 | $37,930 | $38,810 | $45,090 | $47,890 | $42,100 | ||||
| Los Angeles-Long Beach-Anaheim, CA | Hourly | $17.95 | $18.63 | $20.94 | $27.25 | $28.54 | $22.63 | 2,460 | 0.39 | 1.24 |
| Annual | $37,330 | $38,740 | $43,560 | $56,680 | $59,370 | $47,060 | ||||
| Miami-Fort Lauderdale-West Palm Beach, FL | Hourly | $15.82 | $16.35 | $17.25 | $20.21 | $30.76 | $19.69 | 2,140 | 0.76 | 2.40 |
| Annual | $32,910 | $34,010 | $35,870 | $42,050 | $63,990 | $40,950 | ||||
| Orlando-Kissimmee-Sanford, FL | Hourly | $13.63 | $14.21 | $17.15 | $20.89 | $23.79 | $18.89 | 1,290 | 0.91 | 2.88 |
| Annual | $28,360 | $29,560 | $35,670 | $43,440 | $49,490 | $39,280 | ||||
Top industries employing concierges
Real Estate employ 22.2% of concierges nationally (10,940 jobs) at a median $48,060 a year ($23.11 an hour), followed by Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (19.1%) and Traveler Accommodation (13.4%).
| Industry | Employment | Share of occupation | Median annual | Median hourly |
|---|---|---|---|---|
| Real Estate NAICS 531000 | 10,940 | 22.2% | $48,060 | $23.11 |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly NAICS 623300 | 9,420 | 19.1% | $36,400 | $17.50 |
| Traveler Accommodation NAICS 721100 | 6,620 | 13.4% | $42,310 | $20.34 |
| Other Personal Services NAICS 812900 | 5,130 | 10.4% | $37,570 | $18.06 |
| Employment Services NAICS 561300 | 3,030 | 6.2% | $39,230 | $18.86 |
Share is the industry's employment over the occupation's national employment (49,240). Industries whose employment BLS withheld are not ranked.
Published medians, May 2021 to May 2025
BLS published a median annual wage of $35,210 for concierges in May 2021 and $38,950 in May 2025, with employment of 33,560 and 49,240.
| Release | Median annual | Median hourly | Employment |
|---|---|---|---|
| May 2021 | $35,210 | $16.93 | 33,560 |
| May 2022 | $35,560 | $17.10 | 37,600 |
| May 2023 | $37,150 | $17.86 | 41,020 |
| May 2024 | $37,320 | $17.94 | 44,200 |
| May 2025 | $38,950 | $18.73 | 49,240 |
BLS does not design OEWS as a time series: each release pools three years of samples, and occupational classifications, area definitions and estimation methods change between releases, so a difference between two releases is not a measure of change over time. The figures are shown as published, side by side, and nothing is computed from them. See how often OEWS is updated.
Every state, by median wage
48 states and DC publish a row for this occupation. A linked state has its own page with the within-state metro table and comparison; the others appear here only.
| Rank | State | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|---|
| 1 | Hawaii profile | $28.89 | $60,090 | $42,690 | $71,360 | 510 | 0.82 | 2.59 |
| 2 | New York profile | $27.68 | $57,570 | $38,820 | $63,880 | 6,040 | 0.62 | 1.97 |
| 3 | Rhode Island profile | $26.37 | $54,850 | $48,310 | $54,860 | ** | ** | ** |
| 4 | Wyoming profile | $25.03 | $52,060 | $36,190 | $60,680 | 50 | 0.18 | 0.58 |
| 5 | Washington profile | $22.75 | $47,330 | $37,010 | $58,870 | 1,320 | 0.37 | 1.18 |
| 6 | Colorado profile | $22.46 | $46,720 | $36,500 | $54,060 | 580 | 0.20 | 0.64 |
| 7 | Vermont profile | $21.93 | $45,610 | $36,090 | $52,000 | 90 | 0.29 | 0.92 |
| 8 | Maine profile | $21.80 | $45,330 | $38,680 | $56,710 | 110 | 0.18 | 0.56 |
| 9 | California profile | $20.94 | $43,560 | $36,750 | $60,360 | 5,150 | 0.28 | 0.89 |
| 10 | Connecticut profile | $19.50 | $40,550 | $35,040 | $57,140 | 400 | 0.24 | 0.75 |
| 11 | Wisconsin profile | $19.45 | $40,460 | $37,820 | $53,780 | 260 | 0.09 | 0.28 |
| 12 | Massachusetts profile | $19.29 | $40,120 | $35,850 | $61,830 | ** | ** | ** |
| 13 | Iowa profile | $19.27 | $40,080 | $35,020 | $49,670 | 70 | 0.05 | 0.14 |
| 14 | Maryland profile | $19.21 | $39,950 | $37,080 | $45,870 | 1,130 | 0.41 | 1.29 |
| 15 | Pennsylvania profile | $19.02 | $39,560 | $32,150 | $46,110 | 2,160 | 0.36 | 1.13 |
| 16 | New Hampshire profile | $18.73 | $38,950 | $35,920 | $44,720 | 120 | 0.18 | 0.56 |
| 17 | Oregon profile | $18.61 | $38,700 | $34,330 | $47,940 | 420 | 0.21 | 0.67 |
| 18 | Utah profile | $18.53 | $38,550 | $25,630 | $49,540 | 250 | 0.15 | 0.46 |
| 19 | District of Columbia profile | $18.38 | $38,230 | $37,340 | $50,490 | 3,000 | 4.27 | 13.48 |
| 20 | Virginia profile | $18.29 | $38,050 | $31,010 | $45,300 | 2,170 | 0.53 | 1.67 |
| 21 | New Jersey profile | $18.14 | $37,740 | $34,850 | $51,190 | 2,650 | 0.62 | 1.95 |
| 22 | Montana profile | $18.04 | $37,520 | $32,290 | $56,690 | 50 | 0.09 | 0.30 |
| 23 | Arizona profile | $18.01 | $37,460 | $33,920 | $47,350 | 420 | 0.13 | 0.41 |
| 24 | Illinois profile | $17.74 | $36,900 | $33,920 | $54,910 | 1,460 | 0.24 | 0.76 |
| 25 | Minnesota profile | $17.73 | $36,880 | $34,120 | $44,050 | ** | ** | ** |
| 26 | Nevada profile | $17.70 | $36,820 | $33,840 | $47,750 | 1,110 | 0.71 | 2.26 |
| 27 | Texas profile | $17.34 | $36,070 | $28,740 | $47,330 | 2,600 | 0.19 | 0.58 |
| 28 | Michigan profile | $17.19 | $35,740 | $28,930 | $46,760 | 900 | 0.21 | 0.65 |
| 29 | New Mexico profile | $17.19 | $35,740 | $33,370 | $46,970 | 50 | 0.05 | 0.17 |
| 30 | Florida profile | $17.15 | $35,660 | $28,360 | $50,970 | 5,380 | 0.54 | 1.71 |
| 31 | Ohio profile | $17.14 | $35,660 | $28,640 | $44,480 | 590 | 0.11 | 0.34 |
| 32 | Mississippi profile | $17.00 | $35,360 | $29,260 | $47,170 | 130 | 0.11 | 0.35 |
| 33 | Kansas profile | $16.99 | $35,340 | $23,160 | $46,180 | 110 | 0.08 | 0.24 |
| 34 | Tennessee profile | $16.98 | $35,320 | $29,120 | $44,950 | 460 | 0.14 | 0.45 |
| 35 | West Virginia profile | $16.89 | $35,130 | $25,740 | $61,940 | 40 | 0.06 | 0.20 |
| 36 | North Carolina profile | $16.72 | $34,780 | $29,190 | $45,920 | 660 | 0.13 | 0.42 |
| 37 | Idaho profile | $16.71 | $34,760 | $22,860 | $38,330 | 250 | 0.30 | 0.93 |
| 38 | Indiana profile | $16.43 | $34,160 | $24,150 | $97,520 | 250 | 0.08 | 0.25 |
| 39 | South Carolina profile | $16.40 | $34,110 | $24,980 | $48,220 | 580 | 0.25 | 0.79 |
| 40 | Georgia profile | $16.33 | $33,960 | $26,170 | $43,020 | 1,440 | 0.30 | 0.93 |
| 41 | Missouri profile | $16.00 | $33,280 | $28,920 | $43,090 | 500 | 0.17 | 0.54 |
| 42 | Delaware profile | $15.59 | $32,420 | $31,200 | $40,970 | 40 | 0.08 | 0.25 |
| 43 | Kentucky profile | $15.09 | $31,390 | $24,250 | $53,310 | 420 | 0.21 | 0.66 |
| 44 | Arkansas profile | $15.07 | $31,340 | $29,010 | $38,300 | 90 | 0.07 | 0.22 |
| 45 | Louisiana profile | $15.07 | $31,340 | $27,880 | $41,430 | 320 | 0.16 | 0.52 |
| 46 | Alabama profile | $14.48 | $30,120 | $26,790 | $43,210 | 300 | 0.14 | 0.45 |
| 47 | Oklahoma profile | $14.39 | $29,930 | $23,620 | $42,610 | 430 | 0.25 | 0.79 |
| – | Nebraska profile | * | * | * | * | 270 | 0.27 | 0.84 |
Related occupations
Occupations in the same SOC broad group (39-6010), with their national median annual wage.
Part of Personal Care and Service Occupations. Compare any area in the wage explorer.
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS 39-6012 Concierges.
*- Wage estimate not available.
**- Employment estimate not available.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.
- Top industries: nat4d_M2025_dl.xlsx in oesm25in4.zip (BLS OEWS May 2025, national, 4-digit NAICS, cross-ownership). Employment is the industry's rounded total for this occupation; industries whose employment BLS withheld (**) are not ranked.
- Published medians: national_M2021_dl.xlsx to national_M2024_dl.xlsx in oesm21nat.zip to oesm24nat.zip (BLS OEWS May 2021 to May 2024, national, cross-industry, all ownerships) and the May 2025 spine. Each release is shown as published; nothing is computed between them.
Sources
- BLS Standard Occupational Classification 2018, definition of 39-6012, U.S. Bureau of Labor Statistics (public domain).
- O*NET 30.1 Database, 39-6012.00, National Center for O*NET Development, USDOL/ETA (CC BY 4.0).
- OEWS May 2025 national industry-specific estimates, 4-digit NAICS (oesm25in4.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2021 national estimates (oesm21nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2022 national estimates (oesm22nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2023 national estimates (oesm23nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2024 national estimates (oesm24nat.zip), US Bureau of Labor Statistics (public domain).
- OEWS May 2025 national estimates (oesm25nat.zip), the site's data spine, US Bureau of Labor Statistics (public domain).
Includes information from O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license.
Description written 2026-10-17 in our own words from the sources above.