Customer Service Representatives Salary in New Mexico
Customer Service Representatives in New Mexico have a median of $39,030 a year, below the national $44,770 (−13%); the state ranks 43rd of 51 states by median. That is 17% less than the median across all occupations in New Mexico ($47,210). Among neighbouring states, Colorado, Arizona, Utah and Texas pay more (up to $47,540 in Colorado) and Oklahoma pays less (down to $38,650 in Oklahoma). New Mexico employs 16,950 customer service representatives, 19.5 per 1,000 jobs, the 37th largest count of any state. A location quotient of 1.17 is close to the national share.
New Mexico vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| New Mexico | Hourly | $14.93 | $17.26 | $18.77 | $22.63 | $27.15 | $20.48 | 16,950 | 19.46 | 1.17 |
| Annual | $31,060 | $35,890 | $39,030 | $47,070 | $56,480 | $42,600 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 43rd of 51 states
- Rank by employment
- 37th of 51 states
- Location quotient
- 1.17
- Jobs per 1,000
- 19.46
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of New Mexico's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in New Mexico
4 metropolitan areas and 2 nonmetropolitan areas touching New Mexico publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Albuquerque, NM | $20.09 | $41,790 | $33,530 | $58,810 | 10,270 | 25.38 | 1.52 |
| Santa Fe, NM | $19.71 | $41,000 | $31,200 | $59,950 | 830 | 13.39 | 0.80 |
| Farmington, NM | $18.03 | $37,500 | $30,570 | $51,480 | 630 | 13.29 | 0.80 |
| Las Cruces, NM | $17.35 | $36,080 | $27,650 | $48,570 | 1,480 | 18.53 | 1.11 |
| Northern New Mexico nonmetropolitan area | $17.72 | $36,870 | $29,460 | $52,510 | 640 | 7.57 | 0.45 |
| Eastern New Mexico nonmetropolitan area | $17.67 | $36,750 | $30,330 | $53,520 | 1,770 | 10.63 | 0.64 |
Neighbouring states
See the national page for Customer Service Representatives (every state ranked) and the New Mexico wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS New Mexico estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.