Customer Service Representatives Salary in Hawaii
At $45,650 a year, the median for customer service representatives in Hawaii is close to the national median of $44,770 (+2%); Hawaii ranks 20th of 51 states by median. That is 19% less than the median across all occupations in Hawaii ($56,320). Hawaii employs 8,010 customer service representatives, 12.8 per 1,000 jobs, the 41st largest count of any state. A location quotient of 0.76 means it is less common in Hawaii than nationally.
Hawaii vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Hawaii | Hourly | $16.28 | $18.33 | $21.95 | $24.82 | $30.83 | $22.66 | 8,010 | 12.76 | 0.76 |
| Annual | $33,860 | $38,120 | $45,650 | $51,620 | $64,130 | $47,130 | ||||
| United States | Hourly | $15.27 | $17.72 | $21.53 | $24.89 | $30.57 | $22.40 | 2,595,750 | – | – |
| Annual | $31,750 | $36,870 | $44,770 | $51,780 | $63,590 | $46,590 | ||||
- Rank by median
- 20th of 51 states
- Rank by employment
- 41st of 51 states
- Location quotient
- 0.76
- Jobs per 1,000
- 12.76
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Hawaii's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Hawaii
2 metropolitan areas and 1 nonmetropolitan area touching Hawaii publish a row for customer service representatives, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Kahului-Wailuku, HI | $23.92 | $49,750 | $37,120 | $73,830 | 690 | 9.32 | 0.56 |
| Urban Honolulu, HI | $21.46 | $44,630 | $31,750 | $62,860 | 6,260 | 14.02 | 0.84 |
| Hawaii / Kauai nonmetropolitan area | $23.13 | $48,120 | $36,090 | $66,050 | 1,010 | 9.55 | 0.57 |
See the national page for Customer Service Representatives (every state ranked) and the Hawaii wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Hawaii estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.