Computer User Support Specialists Salary in Massachusetts
Computer User Support Specialists in Massachusetts earn a median $75,070 a year, +21% against the national median of $61,860; they and rank 4th of 51 states by median. Computer User Support Specialists earn 18% more than the median across all occupations in Massachusetts ($63,590). Massachusetts pays more than every neighbouring state: New York, Connecticut, Vermont, Rhode Island and New Hampshire range from $60,660 in New Hampshire to $72,560 in New York. Massachusetts employs 17,570 computer user support specialists, 4.83 per 1,000 jobs, the 15th largest count of any state. A location quotient of 1.05 is close to the national share.
Massachusetts vs the United States, May 2025
| Area | Basis | Percentile wage | Mean | Employment | Jobs per 1,000 | Location quotient | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| 10th | 25th | Median | 75th | 90th | ||||||
| Massachusetts | Hourly | $23.43 | $29.11 | $36.09 | $43.76 | $50.46 | $36.76 | 17,570 | 4.83 | 1.05 |
| Annual | $48,740 | $60,540 | $75,070 | $91,020 | $104,950 | $76,460 | ||||
| United States | Hourly | $19.70 | $23.56 | $29.74 | $38.00 | $48.34 | $32.37 | 717,190 | – | – |
| Annual | $40,980 | $49,000 | $61,860 | $79,040 | $100,540 | $67,330 | ||||
- Rank by median
- 4th of 51 states
- Rank by employment
- 15th of 51 states
- Location quotient
- 1.05
- Jobs per 1,000
- 4.83
Ranks count the 50 states and DC with a published value. The location quotient is the occupation's share of Massachusetts's employment divided by its national share; 1.00 means the same share as the nation. Take-home pay at these wages: FastCalc's take-home pay calculator.
Metropolitan areas in Massachusetts
7 metropolitan areas and 1 nonmetropolitan area touching Massachusetts publish a row for computer user support specialists, sorted by median. Areas crossing a state line are listed under every state they touch; a linked metro has its own profile.
| Area | Median hourly | Median annual | 10th pct (annual) | 90th pct (annual) | Employment | Jobs per 1,000 | Location quotient |
|---|---|---|---|---|---|---|---|
| Boston-Cambridge-Newton, MA-NH | $37.43 | $77,850 | $49,990 | $107,110 | 13,580 | 5.02 | 1.09 |
| Amherst Town-Northampton, MA | $30.99 | $64,470 | $47,460 | $94,250 | 240 | 3.59 | 0.78 |
| Springfield, MA | $30.75 | $63,960 | $43,040 | $96,600 | 610 | 3.04 | 0.66 |
| Barnstable Town, MA | $30.18 | $62,770 | $45,640 | $96,970 | 210 | 2.23 | 0.48 |
| Providence-Warwick, RI-MA | $30.01 | $62,410 | $46,850 | $93,600 | 2,290 | 3.21 | 0.70 |
| Worcester, MA | $29.94 | $62,280 | $42,830 | $96,620 | 1,150 | 3.29 | 0.71 |
| Pittsfield, MA | $28.90 | $60,100 | $42,050 | $88,300 | 160 | 2.90 | 0.63 |
| Massachusetts nonmetropolitan area | $31.96 | $66,480 | $45,310 | $97,310 | 100 | 2.34 | 0.51 |
Neighbouring states
| State | Median hourly | Median annual | Employment | Location quotient |
|---|---|---|---|---|
| Massachusetts | $36.09 | $75,070 | 17,570 | 1.05 |
| Connecticut | $33.76 | $70,210 | 9,300 | 1.19 |
| New Hampshire | $29.16 | $60,660 | 3,910 | 1.24 |
| New York | $34.89 | $72,560 | 39,100 | 0.88 |
| Rhode Island | $30.05 | $62,510 | 1,780 | 0.77 |
| Vermont | $30.30 | $63,030 | 1,630 | 1.16 |
See the national page for Computer User Support Specialists (every state ranked) and the Massachusetts wage profile (every occupation in the state).
Source and notes
Data: BLS OEWS May 2025, released 2026-05-15. Cross-industry estimates, all ownerships. BLS page: OEWS Massachusetts estimates.
- Annual wages assume 2,080 hours a year at the hourly rate; occupations BLS publishes on one basis only show an en dash (–) on the other.
- Employment is rounded to the nearest 10 by BLS. Where BLS withholds a cell, nothing is estimated in its place.